Assist in general operational functions and ad-hoc assignments.
Expected to promote the products and provide good customer service at company’s corporate store.
Expected to assist and support all sales, marketing and promotional activities & other activities that will help to promote sales & the company’s image and brand.
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Language Proficiency
Adaptability
Attention to Detail
Multitasking Under Pressure
Digital Platform Familiarity
Local Knowledge
Conflict Resolution & Empathy
Troubleshoot and resolve software-related issues, including operating system errors, application malfunctions, and connectivity problems, using software flashing and debugging techniques.
Provide excellent customer service by communicating technical issues and repair solutions clearly and professionally to customers, addressing their concerns and ensuring satisfaction.
Maintain accurate records of repairs performed, parts used, and customer interactions, using a computerized system to track inventory and manage service requests.
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Mobile phone hardware repair
Mobile phone software troubleshooting
Soldering and desoldering
Mobile phone diagnostics
Customer service
Component Replacement
Smartphone Troubleshooting
Technical Proficiency
Mobile Device Repair
Customer Service