Coordinate with talents and KOCs: Source, schedule, and communicate with influencers, models, and key opinion customers to participate in content production.
Manage photography and video production: Conduct shoots and edit materials to ensure high-quality, on-brand visuals for marketing use.
Publish and engage on social platforms: Post content across TikTok, Instagram/Facebook, and XHS while actively engaging with the audience.
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Follow up with customers to understand their needs, provide suitable product recommendations, and enhance overall customer experience.
Manage customer records and support CRM database updates to ensure accurate customer information for follow-up activities.
Support the planning and execution of online and offline member activities, including Member Days, VIP events, customer appreciation events, and customer engagement activities.
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customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
Your role as a creative design intern will be essential in helping the agency's clients stand out on social media and reach their target audience effectively.
Assist with video production (shooting, editing, etc.)
Manage and process RFQs and Sales Orders, provide competitive quotations, and follow up effectively to secure orders.
Monitor and resolve customer complaints and delivery issues in collaboration with relevant teams to ensure customer satisfaction and timely order fulfilment
Maintain accurate customer data, track opportunities, and generate reports using CRM and ERP systems
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Interior Design
Space Planning
Client Relations
Project Coordination
3D Modeling
Material Selection
Budget Management
Presentation Skills
Technical Drawing
Problem Solving
Interior Design
Space Planning
Client Relations
Project Coordination
3D Modeling
Material Selection
Budget Management
Presentation Skills
Technical Drawing
Problem Solving
Customer Service
Inventory Management
Point of Sale (POS) Systems
Teamwork
Cash Handling
Communications Skills
Basic Math Skills
Transaction Processing
Experience developing saved searches KPIs, reports and dashboards in NetSuite. Certification in one or more NetSuite administration courses is appreciated but not mandatory
Strong Experience supporting Finance organization, understanding Financial concepts and translating requirements into effective solutions.
Experience in successfully engaging multiple projects simultaneously and orchestrating teams to execute.
...