Execute retail marketing initiatives, including on-ground activations, branch campaigns, events, partnerships, and seasonal promotions to drive customer traffic and sales opportunities.
Work closely with the Sales team to develop sales enablement materials, product communications, and campaign toolkits to ensure effective product positioning and execution.
Support the commercialization of ancillary products by developing bundled offerings and customer-centric propositions throughout the vehicle ownership journey.
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Work closely with the QC team to translate quality failures into process fixes; if a specific defect is recurring, you find the root cause in the workflow.
Monitor compliance with Carsome Certified Quality Standards and develop "Corrective Action Plans" for teams or vendors falling short.
Analyze the warranty and claims process to identify delays; implement automated or simplified workflows to improve customer response times.
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Work closely with the QC team to translate quality failures into process fixes; if a specific defect is recurring, you find the root cause in the workflow.
Monitor compliance with Carsome Certified Quality Standards and develop "Corrective Action Plans" for teams or vendors falling short.
Analyze the warranty and claims process to identify delays; implement automated or simplified workflows to improve customer response times.
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Community Engagement: Manage online communities by responding to comments, fostering conversations, and ensuring the brand tone is consistently reflected.
Campaign Implementation: Lead the execution of digital campaigns from start to finish, aligning them with the marketing calendar and ensuring timely delivery.
Performance Analysis & Reporting: Track key social media metrics, providing insights and data-driven recommendations for optimizing performance and audience engagement.
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Coordinate with the sales team to ensure marketing efforts align with sales objectives, contributing to business growth.
Assist in the planning and execution of marketing campaigns across digital, social, CRM, and offline platforms, with a focus on optimizing performance.
Analyze customer behavior and sales funnels to provide actionable insights that improve campaign effectiveness and the overall customer journey.
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Manage the Accounts Receivable function including issuing invoices, monitoring outstanding balances, following up on collections, and ensuring timely receipt of payments from customers.
Accounts Payable Management
Review and verify supplier invoices, process payments, monitor outstanding payables, and ensure timely payment to suppliers and subcontractors.
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Manage the Accounts Receivable function including issuing invoices, monitoring outstanding balances, following up on collections, and ensuring timely receipt of payments from customers.
Accounts Payable Management
Review and verify supplier invoices, process payments, monitor outstanding payables, and ensure timely payment to suppliers and subcontractors.
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