Manage the store’s hiring process, including recruitment, selection, and onboarding, ensuring a focus on IDEA (inclusion, diversity, equity, and action) and other lululemon priorities.
Support ongoing learning and development of all store team members consistently and equitably by providing direct feedback, coaching, mentoring, and career path guidance.
Engage in and drive career discussions to support and reinforce team understanding of how working at lululemon will contribute to career and personal growth by sharing internal opportunities.
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Salesfloor Engagement: Spend 90% of time on the sales floor engaging with customers and coaching employees.
Store Operations (backup store manager responsibilities upon request and/or at manager's absence): Supervise store performance and daily operations. Participate in new store openings/closings; travel may be required. Attend Store Manager Meetings and offsite training as required. Process POS transactions (sales, exchanges, discounts and refunds) accurately; Ensure POS access right are up-to-date and comply with Retail P&Ps. Identify, interpret, diagnose the performance of the store as based on controllable operational KPI’s (including but not limited to CR, UPT, ATV) and lead the team accordingly.
Payroll and Scheduling: Manage payroll and create schedules to ensure profitability and service quality.
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Free Parking: Complimentary parking for all employees.
Execute design strategies for displays, feature areas, store layouts, and overall store environments to uphold Feruni’s Brand Identity.
Coordinate with external architects, design consultants, engineers, suppliers, and contractors to ensure all outcomes meet Feruni’s design standards and criteria.
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