Provide exceptional customer service by greeting customers warmly, actively listening to their preferences, and assisting them in making informed purchasing decisions.
Proactively collaborate with creative teams to propose ad creative directions and iteration recommendations, ensuring alignment between creative style, gameplay presentation, and audience strategy; familiarity with AI tools and creative production is a plus.
Maintain professional and effective working relationships with new clients and relevant business units, and accurately assess the risks of the onboarding applications.