Ensure Hygiene and Cleanliness: Maintain a clean, safe, and serene environment in all treatment areas, ensuring adherence to health and safety standards.
Customer Service Excellence: Deliver exceptional customer service, addressing any questions or concerns clients may have, and providing professional advice on post-massage care.
Collaborate with Team Members: Work closely with other staff members to ensure seamless service delivery and a cohesive team environment.
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Maintain high standards of cleanliness and hygiene in the treatment rooms and spa facilities
Continuously expand your knowledge and skills by participating in training programs and staying up-to-date with the latest industry trends and techniques
Contribute to the overall success of the spa by providing excellent customer service and promoting the centre's services
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Respond to guest feedback and service recovery matters promptly, escalating complex or sensitive issues to the Spa & Wellness Executive Director/ Director where required.
Monitor consultation standards, treatment delivery, post-treatment care, retail recommendations, and booking accuracy to strengthen the end-to-end guest journey.
Conduct regular walkthroughs, quality checks, treatment observations, and operational audits, ensuring corrective actions are completed within agreed timelines.
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Ensure consistency of PSC reporting with accounting books, budget and JV records
Ensure proper JV partners’ cost shareability per JOA, recording cash call and accurate over/under JV positions as per Joint Interest Billing.
Collaborate with JV partners, regulators, and internal stakeholders to resolve queries, support reporting requirements, and maintain PSC compliance.
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• Perform in-depth analysis of security events to determine the nature and scope of potential security incidents and recommend risk mitigation strategies. When necessary, carry out digital forensic for reporting and auditing purposes.
• Contribute in threat hunting exercises or cyber projects to improve overall security posture.
Key Responsibilities- Conduct skin and body analysis to recommend suitable treatments- Provide professional consultation and aftercare advice to clients- Maintain high standards of hygiene and safety- Upsell relevant products and packages to clients- Mentor and guide junior therapists- Keep up-to-date with the latest beauty and slimming trends and technologies
Requirements:- Minimum 3 years of experience in the Beauty and Slimming industry- Relevant certifications in beauty therapy and slimming treatments- Strong knowledge of skincare, body contouring, and slimming techniques- Excellent interpersonal and communication skills- Customer-oriented with a positive attitude- Ability to work independently and as part of a team- Leadership or supervisory experience is an advantage
Benefits:- Attractive salary and commissions structure- Ongoing training and professional development- Friendly and supportive working environmentInterest candidate please WhatsApp to : 8133 3030Only shortlisted candidates will be contacted for interview.
Requirements:- Minimum 3 years of experience in the Beauty and Slimming industry- Relevant certifications in beauty therapy and slimming treatments- Strong knowledge of skincare, body contouring, and slimming techniques- Excellent interpersonal and communication skills- Customer-oriented with a positive attitude- Ability to work independently and as part of a team- Leadership or supervisory experience is an advantage
Benefits:- Attractive salary and commissions structure- Ongoing training and professional development- Friendly and supportive working environmentInterest candidate please WhatsApp to : 8133 3030Only shortlisted candidates will be contacted for interview.