Work closely with the QC team to translate quality failures into process fixes; if a specific defect is recurring, you find the root cause in the workflow.
Monitor compliance with Carsome Certified Quality Standards and develop "Corrective Action Plans" for teams or vendors falling short.
Analyze the warranty and claims process to identify delays; implement automated or simplified workflows to improve customer response times.
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Work closely with the QC team to translate quality failures into process fixes; if a specific defect is recurring, you find the root cause in the workflow.
Monitor compliance with Carsome Certified Quality Standards and develop "Corrective Action Plans" for teams or vendors falling short.
Analyze the warranty and claims process to identify delays; implement automated or simplified workflows to improve customer response times.
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Process Maturity Assessment: Collaborate closely with cross-functional business counterparts to assess current process maturity levels, identify gaps, and develop strategic roadmaps for continuous improvement.
Change Management: Act as an ambassador for continuous improvement, fostering a culture of problem-solving and efficiency throughout the APAC region.
Key Quality Tools: Practical mastery of VSM (Value Stream Mapping), FMEA (Failure Mode and Effects Analysis), Ishikawa diagrams (Root Cause Analysis), 5S, Kanban, and Poka-Yoke
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Build a strong shopfloor Lean culture by coaching teams, standardizing best practices, following up on improvement actions and ensuring results are measurable and sustainable.
Degree in Engineering, Manufacturing, Industrial Engineering, Operations or related field
Experience in semiconductor manufacturing, production operations, Lean manufacturing or operational excellence
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Degree in Engineering, Mechatronics, Automation, Computer Science, Data Analytics, Manufacturing Engineering or related field with a minimum CGPA of 3.0
Basic understanding of Industry 4.0 / Smart Manufacturing concepts.
Basic knowledge of PLC, SCADA, MES, industrial automation or manufacturing systems.
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Hartalega is made up of a tight-knit, passionate and highly-skilled set of individuals. From our top executives, to our line technicians; we are all proud to be part of an elite group responsible for revolutionising the glove-making industry.
Utilize Lean fundamentals such as 5S, waste elimination, visual management, and Kaizen rules to strengthen operational discipline and drive continuous improvement.