Responsibility 职责:1. Provide over-the-counter service in a pleasant and professional manner2. Prepare ingredients / materials for beverages, fruits as well as dessert3. Perform cashiering duties and ensure accuracy4. Maintain clean work station5. Opening and closing of the outlet as and when scheduled, including preparations, washing and etc
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Encourages and builds mutual trust, respect, and cooperation among team members.
Serves as a role model to demonstrate appropriate behaviors.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
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Encourages and builds mutual trust, respect, and cooperation among team members.
Serves as a role model to demonstrate appropriate behaviors.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
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Encourages and builds mutual trust, respect, and cooperation among team members.
Serves as a role model to demonstrate appropriate behaviors.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
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The Supervisor will monitor workloads and coach team members specifically on technical aspects of day-to-day operations, as well as dealing with and escalating matters of concern to the appropriate levels.
Ensure more governance during Distribution/Special Events/Ad-Hoc requests with the highest attention and prioritization.
Monitor team daily tasks to ensure they are completed in a timely & accurate manner. These include trade processing, dispatching, cash Processing, electronic dealing, reporting, and distribution.
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Perform functional validation of business flows within the TA application, including digital and tokenized asset trading and stablecoin transaction handling, and flag observations on business impact / Data Intergrity to senior team members.
Maintain UAT tracking artefacts including test plans and defect logs, ensuring traceability from requirement to test result under the guidance of test lead.
Validate system configurations as part of UAT, checking user roles, entitlements and access rights in NOVA against business requirements and operational security standards.
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Perform functional validation of new business flows introduced by our TA app, including digital and tokenized asset trading, stablecoin transaction handling, and AI-assisted trade processing, assessing business impact and data integrity.
Maintain and manage UAT tracking artefacts including test plans, defect logs and ensuring full traceability from requirement to test result.
Validate system configurations as part of UAT, ensuring user roles, entitlements, and access rights in NOVA reflect business requirements and comply with operational security standards.
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The team collaborates closely with front office, upstream data providers, accounting, IT, and support functions to ensure data consistency and mitigate operational risk.
As part of the broader investment operations ecosystem, the MO team supports strategic and regulatory initiatives by ensuring reliable operational data that underpins reporting, risk management, and decision-making.
Assist the Team Manager in overseeing daily operations of the MO team to ensure smooth and efficient workflows.
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Maintain and update standard operating procedures (SOPs), process workflows, and ensure accurate documentation for operational continuity.
Serve as the first point of escalation for operational issues within the team, assisting in timely identification and resolution of data flow anomalies.
Collaborate closely with IT, Data Engineering, Risk, Business units, and other stakeholders to resolve technical and operational challenges.
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