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400+ Service Desk Jobs in Selangor - October 2026 - High Salaries
Showing 413 jobs results for
"service desk"
in Selangor
Never miss any updates for Service Desk jobs in Selangor
Manage Alert
Undisclosed
Petaling
- Customer Engagement
- Communicate with customers and promote services
- Handle service-related inquiries, provide timely follow-ups, and ensure customer satisfaction. ...
Posted
15 days ago
Undisclosed
- Prepare regular status reports (e.g. open issues, upcoming renewals, task completion) for IT management.
- Maintain an up‑to‑date inventory of all IT assets (hardware, software, licenses, accessories).
- Track asset lifecycle (procurement, assignment, transfer, return, disposal). ...
Posted
17 days ago
Accenture Southeast Asia
Undisclosed
- Knowledgeable in products such as Windows, MS365, Azure Cloud, OR any related tools/technologies.
- Knowledgeable in IT Service Management process.
- Ensure correct case reporting and trending is in place for account team and customer, enabling conversations, planning, and delivery for ongoing customer operational health. ...
Posted
2 days ago
Customer Service Executive (NO EXPERIENCES NEEDED) Customer Service Executive (NO EXPERIENCES NEEDED)
Jinda Electronic (M) Sdn. Bhd
MYR7,000 - MYR9,500 Per Month
- IT Operations Management:
- • Monitor and manage the health and performance of IT infrastructure, including servers, networks, and cloud environments.
- • Oversee system updates, patch management, and scheduled maintenance to ensure smooth operation. ...
Posted
6 days ago
Accenture Southeast Asia
Undisclosed
- Monitor reactive cases owned by internal support organizations
- Ensure correct case reporting and trending is in place for account team and customer, enabling conversations, planning, and delivery for ongoing customer operational health.
- Build strong customer relationships through effective communication, customer advocacy, and service excellence ...
Posted
13 days ago
Undisclosed
- Support regional inquiry queue performance through effective case management and prioritization
- Identify recurring issues and contribute to process improvement and standardization
- Contribute to knowledge management, documentation, and workflow improvements ...
Posted
16 days ago
Undisclosed
- To ensure complete + correct customer contact data, service data + changes in KN systems while ensuring a best-in-class onboarding + high level of data quality + timeliness including setting up + consistently providing customer reporting.
- To consistently perform purchase order + shipment qualification in line with working instructions to ensure full + complete handovers to the OCC, optimizing the customer experience.
- To contribute as process owner on continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity. ...
Posted
9 days ago
MYR2,200 - MYR2,500 Per Month
- Proactively contact customers via phone or email when updates or follow-ups are required.
- Follow up with agents on shipment status and ensure timely updates are obtained.
- Monitor and follow up on outstanding undelivered consignments (UNDEL) and coordinate re-delivery arrangements with consignees. ...
Posted
a month ago
MYR2,900 - MYR3,000 Per Month
Sunway City
- Schedule standard and non-standard orders
- Process Returned Product
- Block Order Management – Monitor open orders, review order status and action blocked orders ...
Posted
a month ago
Undisclosed
- Liaise with Operations Team and other functions to achieve prompt and efficient resolution of customer issues and queries.
- Actively promote the exchange and adoption of new processes, procedures and work instructions to create more efficient as well as productive work systems.
- Promptness in arranging for shipment pick up or handling of exceptions. ...
Posted
a month ago
Undisclosed
- Support Customer Service Supervisors and cross‑functional partners to ensure stable operations and customer satisfaction.
- Contribute to process discipline, service quality, and continuous improvement in daily operations
- Create, maintain, and process sales orders in SAP, including order creation, changes, and completion. ...
Posted
21 days ago
Undisclosed
- Support Customer Service Supervisors and cross‑functional partners to ensure stable operations and customer satisfaction.
- Contribute to process discipline, service quality, and continuous improvement in daily operations
- Create, maintain, and process sales orders in SAP, including order creation, changes, and completion. ...
Posted
21 days ago
MYR7,000 - MYR14,000 Per Month
WFH
- Support deployments, releases, patching, upgrades, and post-implementation validation activities.
- Develop and maintain automation scripts to streamline operational and technical support activities.
- Execute SQL queries, perform database health checks and performance validation, and carry out basic database administration tasks. ...
Posted
2 days ago
MYR5,000 - MYR5,500 Per Month
- Perform basic configuration and maintenance of office LAN/WLAN environments, including both IT and OT networks.
- Coordinate with local telecom providers to maintain WAN connectivity.
- Support network security operations, including basic configuration and administration of firewall policies, NAT, IDS, and related security controls. ...
Posted
3 days ago
Undisclosed
- Provide basic support for Mac OS, iOS and Android devices.
- Troubleshoot network connectivity and workstation hardware/software issues.
- Perform preventive maintenance and remedial repairs. ...
Posted
3 days ago
MYR2,500 - MYR4,000 Per Month
Teluk Panglima Garang
- Coordinate with Group IT, software vendors, and system providers on issue resolution and enhancement requests.
- Support WMS upgrades, testing, implementation, and user acceptance testing (UAT).
- Maintain system master data and user access where applicable. ...
Posted
21 hours ago
Undisclosed
- Conduct software configurations, testing, and validation for LIS deployments.
- Deliver training and technical documentation to end users.
- Support system upgrades, maintenance, and rollout of new features. ...
Posted
10 hours ago
Undisclosed
- Participate where appropriate in detail installation, configuration and testing procedures of all IT application project implementations.
- To liaise with respective service providers and vendors to analyze, trouble-shoot, resolve and document all operational issues faced which cannot be resolved within the IT Support or Gamuda Group IT team. To provide update and escalate issues accordingly to IT Support manager if necessary.
- To maintain the service uptime for all application related services and ensure that other respective business units or departments to operate in the most efficient, secured and reliable way. ...
Posted
5 days ago
Accenture Southeast Asia
Undisclosed
- Monitor reactive cases owned by internal support organizations
- Ensure correct case reporting and trending is in place for account team and customer, enabling conversations, planning, and delivery for ongoing customer operational health.
- Build strong customer relationships through effective communication, customer advocacy, and service excellence ...
Posted
a month ago
Undisclosed
- Strong problem solving, organizational and analytical skills with demonstrated ability to resolve customer issues in the shortest time with the highest quality.
- Well developed interpersonal communication (written and oral) skills with the ability to document and explain complex technical problems and solutions to customers of all skill levels.
- Ability to keep grace under pressure, multitask and prioritize based on business needs, provide timely updates and manage customer expectations and handle complex situations while troubleshooting critical issues & maintaining effective communication with all stakeholders ...
Posted
11 days ago
Undisclosed
- You will accompany decision-making committees and play an active role in the preparation of management reports
- After a short time, you will take on independent tasks in IT projects
- By working at different locations, business areas, and Group units, you will have the opportunity to get to know the Group intensively and build up a Group-wide, international network ...
Posted
8 days ago
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