300+ Service Desk Jobs in Selangor - October 2026 - High Salaries

Showing 368 jobs results for "service desk" in Selangor
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  • Knowledgeable in products such as Windows, MS365, Azure Cloud, OR any related tools/technologies.
  • Knowledgeable in IT Service Management process.
  • Ensure correct case reporting and trending is in place for account team and customer, enabling conversations, planning, and delivery for ongoing customer operational health. ...
Posted
6 days ago

Petaling

  • Customer Engagement
  • Communicate with customers and promote services
  • Handle service-related inquiries, provide timely follow-ups, and ensure customer satisfaction. ...
Posted
20 days ago
  • IT Operations Management:
  • • Monitor and manage the health and performance of IT infrastructure, including servers, networks, and cloud environments.
  • • Oversee system updates, patch management, and scheduled maintenance to ensure smooth operation. ...
Posted
11 days ago

Commerz Global Service Solutions

  • Prepare regular status reports (e.g. open issues, upcoming renewals, task completion) for IT management.
  • Maintain an up‑to‑date inventory of all IT assets (hardware, software, licenses, accessories).
  • Track asset lifecycle (procurement, assignment, transfer, return, disposal). ...
Posted
21 days ago
Posted
13 days ago
  • Handle return, refund and exchange requests according to company policies.
  • Respond to customer complaints professionally and work towards practical solutions.
  • Follow up on unresolved cases to ensure issues are properly closed. ...
Posted
23 days ago
  • Featured on: The Star, ChinaPress, CityPlus Radio, SME Magazine
  • Over 15 years of Strong Establishment! (KL, JB, Penang, N.S, Ipoh, Batu Pahat, Thailand, Singapore)
  • Happy, Positive and Fun Working Environment. ...
Posted
24 days ago
  • Featured on: The Star, ChinaPress, CityPlus Radio, SME Magazine
  • Over 15 years of Strong Establishment! (KL, JB, Penang, N.S, Ipoh, Batu Pahat, Thailand, Singapore)
  • Happy, Positive and Fun Working Environment. ...
Posted
24 days ago
  • Monitor reactive cases owned by internal support organizations
  • Ensure correct case reporting and trending is in place for account team and customer, enabling conversations, planning, and delivery for ongoing customer operational health.
  • Build strong customer relationships through effective communication, customer advocacy, and service excellence ...
Posted
17 days ago
  • Support Customer Service Supervisors and cross‑functional partners to ensure stable operations and customer satisfaction.
  • Contribute to process discipline, service quality, and continuous improvement in daily operations
  • Create, maintain, and process sales orders in SAP, including order creation, changes, and completion. ...
Posted
3 days ago
  • Support Customer Service Supervisors and cross‑functional partners to ensure stable operations and customer satisfaction.
  • Contribute to process discipline, service quality, and continuous improvement in daily operations
  • Create, maintain, and process sales orders in SAP, including order creation, changes, and completion. ...
Posted
3 days ago
  • Support Customer Service Supervisors and cross‑functional partners to ensure stable operations and customer satisfaction.
  • Contribute to process discipline, service quality, and continuous improvement in daily operations
  • Create, maintain, and process sales orders in SAP, including order creation, changes, and completion. ...
Posted
3 days ago
  • To ensure complete + correct customer contact data, service data + changes in KN systems while ensuring a best-in-class onboarding + high level of data quality + timeliness including setting up + consistently providing customer reporting.
  • To consistently perform purchase order + shipment qualification in line with working instructions to ensure full + complete handovers to the OCC, optimizing the customer experience.
  • To contribute as process owner on continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity. ...
Posted
13 days ago
  • Support regional inquiry queue performance through effective case management and prioritization
  • Identify recurring issues and contribute to process improvement and standardization
  • Contribute to knowledge management, documentation, and workflow improvements ...
Posted
21 days ago
Posted
25 days ago

Kota Damansara

  • Manage data flow between platforms, including fixing issues with APIs and automated data transfers (ETL).
  • Oversee period-end closing, ensuring all data is checked and accurate for business reports.
  • Collaborate with developers, vendors and business users to solve complex technical problems that need extra attention. ...
Posted
3 days ago
  • Performs scheduled/emergency on site service repairs, schedules and performs on site preventive maintenance.
  • Provides customer service reports, escalates open customer issues to management, in order to have a clear, accurate and up to date documentation on company service activities. Logs necessary information on time in CRM system.
  • Maintains customer relations via phone/e-mail, or available service tools, and performs customer visits on a regular basis to assess product/service satisfaction and to promote any new product ideas or current product improvements. ...
Posted
2 days ago
  • Manage data flow between platforms, including fixing issues with APIs and automated data transfers (ETL).
  • Oversee period-end closing, ensuring all data is checked and accurate for business reports.
  • Collaborate with developers, vendors and business users to solve complex technical problems that need extra attention. ...
Posted
10 hours ago
  • Ensure simulators meet operational and training requirements
  • Diploma or Degree in Avionics Maintenance
  • Knowledge in Electrical and Electronics systems ...
Posted
11 hours ago
  • Follow through and escalation to internal & external parties as necessary to resolve any issues from our customers
  • Meet individual and team qualitative and quantitative operations performance metrics
  • Collaborate closely with the Customer Service Operations team and SMEs in the delivery of relevant customer support initiatives ...
Posted
4 days ago
  • Johor (Yong Peng)
  • Pahang (Gambang)
  • Assist with data entry management ...
Posted
9 hours ago

GULF LUBES MALAYSIA SDN BHD

Malaysia

  • Monitor, maintain, and troubleshoot local servers, including file servers, domain controllers and application servers
  • Manage local network infrastructure (switches, routers, Wi-Fi, firewalls) to ensure stable connectivity and performance
  • Conduct routine backup, patching and system health checks ...
Posted
9 hours ago
  • Conduct software configurations, testing, and validation for LIS deployments.
  • Deliver training and technical documentation to end users.
  • Support system upgrades, maintenance, and rollout of new features. ...
Posted
5 days ago

Teluk Panglima Garang

  • Coordinate with Group IT, software vendors, and system providers on issue resolution and enhancement requests.
  • Support WMS upgrades, testing, implementation, and user acceptance testing (UAT).
  • Maintain system master data and user access where applicable. ...
Posted
5 days ago
WFH
  • Support deployments, releases, patching, upgrades, and post-implementation validation activities.
  • Develop and maintain automation scripts to streamline operational and technical support activities.
  • Execute SQL queries, perform database health checks and performance validation, and carry out basic database administration tasks. ...
Posted
7 days ago
  • Provide basic support for Mac OS, iOS and Android devices.
  • Troubleshoot network connectivity and workstation hardware/software issues.
  • Perform preventive maintenance and remedial repairs. ...
Posted
7 days ago
  • Perform basic configuration and maintenance of office LAN/WLAN environments, including both IT and OT networks.
  • Coordinate with local telecom providers to maintain WAN connectivity.
  • Support network security operations, including basic configuration and administration of firewall policies, NAT, IDS, and related security controls. ...
Posted
8 days ago
  • Participate where appropriate in detail installation, configuration and testing procedures of all IT application project implementations.
  • To liaise with respective service providers and vendors to analyze, trouble-shoot, resolve and document all operational issues faced which cannot be resolved within the IT Support or Gamuda Group IT team. To provide update and escalate issues accordingly to IT Support manager if necessary.
  • To maintain the service uptime for all application related services and ensure that other respective business units or departments to operate in the most efficient, secured and reliable way. ...
Posted
9 days ago
  • You will accompany decision-making committees and play an active role in the preparation of management reports
  • After a short time, you will take on independent tasks in IT projects
  • By working at different locations, business areas, and Group units, you will have the opportunity to get to know the Group intensively and build up a Group-wide, international network ...
Posted
13 days ago

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