23 Service Desk Analyst Jobs in Petaling - September 2026 - High Salaries

Mandarin Procurement Service Desk Mandarin Procurement Service Desk

Petaling Jaya, Selangor

Near Train Station

Create Requisition Orders (RO), Purchase Requisitions (PR), and issue Purchase Orders (PO).
Ensure Purchase Orders are sent to vendors and copied to the HQ IT Procurement team.
Track all PR/RO requests until the PO is issued using the provided SharePoint tracker. ...

Communication

Be an early applicant!

Posted

2 months ago

PERSOL Workforce Solutions Malaysia Sdn Bhd

MYR4,000 - MYR4,500 Per Month

Contract

Fresh Graduates

Petaling Jaya, Selangor

Near Train Station

Create Requisition Orders (RO) and Purchase Requisitions (PR), and issue Purchase Orders (PO).
Ensure all issued POs are copied to the IT Procurement team at HQ.
Ensure all Purchase Orders are sent to the respective vendors in a timely manner. ...

Communication Critical Thinking

Be an early applicant!

Posted

a month ago

IT Support Executive IT Support Executive

OSIM (M) Sdn Bhd

MYR4,500 - MYR5,500 Per Month

Contract

Petaling Jaya, Selangor

Near Train Station

Prepare system documentation and instruction manuals for users
Provide training and support to users
Assist to improve and ensure compliance of system policies & procedures ...

IT infrastructure network system and office administration including implementation

Posted

a month ago

Service Desk Analyst (Mandarin and English Speaker) Service Desk Analyst (Mandarin and English Speaker)

DXC Technology

Internship

Service Desk Analyst (Mandarin and English Speaker) Service Desk Analyst (Mandarin and English Speaker)

Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of chat & ticket online, without having to dispatch to service partners or desk side support technician.
Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation. ...

Posted

21 hours ago

DXC Technology

Internship

Service Desk Specialist with Mandarin, Japanese and English Service Desk Specialist with Mandarin, Japanese and English

Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of chat & ticket online, without having to dispatch to service partners or desk side support technician.
Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation. ...

Posted

20 days ago

Hemmersbach

IT Admin-Service Desk IT Admin-Service Desk

Monitoring ticket timelines (SLAs)
Contact with the end users by phone, email and chat
Deep experience (or equivalent) in technical support ...

Posted

12 days ago

Aisling Consulting Sdn Bhd

Technical Support (Japanese Speaker) Technical Support (Japanese Speaker)

Monitor ticket queue and follow up on outstanding cases
Provide status updates to customers and internal teams
Escalate critical or overdue tickets when necessary ...

Posted

a month ago

DXC Technology

Evaluate unique or complex installations or configurations and make recommendations for resolution.
Articulate clearly in writing and verbally.
Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...

Posted

5 days ago

W Generation Trading

JUNIOR IT TECHNICAL SUPPORT JUNIOR IT TECHNICAL SUPPORT

Minimum 1 year of experience in IT Helpdesk support.
Proficient in spreadsheets and word processing software.
Strong knowledge of Microsoft Windows operating systems. ...

Posted

6 days ago

Priority Solution Consultancy Sdn Bhd

Technology Analyst - IT Services Technology Analyst - IT Services

Perform desktop PC, printer, and IT equipment troubleshooting, upgrades, and maintenance.
Maintain and configure existing customer IT systems, including PCs, servers, firewalls, switches, and other network devices.
Perform routine maintenance on network infrastructure. ...

Posted

15 days ago

Infosys

Technical Support (Japanese Speaker) Technical Support (Japanese Speaker)

Collaborate closely with internal IT teams to ensure system stability and continuous service improvement.
Responsible for user provisioning which includes onboarding and offboarding processes
Provide Level 1/Level 2 technical support for hardware, software and network issues ...

Posted

17 days ago

DXC Technology

Customer Support Analyst (12 Months Contract) Customer Support Analyst (12 Months Contract)

Petaling

Evaluate unique or complex installations or configurations and make recommendations for resolution.
Articulate clearly in writing and verbally.
Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...

Posted

18 days ago

GXS Bank

Follow through and escalation to internal & external parties as necessary to resolve any issues from our customers
Meet individual and team qualitative and quantitative operations performance metrics
Collaborate closely with the Customer Service Operations team and SMEs in the delivery of relevant customer support initiatives ...

Posted

20 days ago

GENO Management

Manage user accounts, access permissions, and system configurations
Troubleshoot and resolve IT issues, escalating complex cases when necessary
Maintain accurate documentation of incidents, solutions, and system changes ...

Posted

20 days ago

GENO Management Solutions

IT Application Support (L2) IT Application Support (L2)

Monitor system performance and ensure smooth day-to-day IT operations.
Assist in basic network and server support under supervision.
Log, track, and update all incidents and service requests in the ticketing system. ...

Posted

20 days ago

My CU Retail Sdn Bhd

Technical Support (Japanese Speaker) Technical Support (Japanese Speaker)

Manage data flow between platforms, including fixing issues with APIs and automated data transfers (ETL).
Oversee period-end closing, ensuring all data is checked and accurate for business reports.
Collaborate with developers, vendors and business users to solve complex technical problems that need extra attention. ...

Posted

20 days ago

DXC Technology

Technical Support (Japanese Speaker) Technical Support (Japanese Speaker)

Posted

a month ago

DXC Technology

IT Helpdesk (Fresh Graduates) IT Helpdesk (Fresh Graduates)

Posted

a month ago

Eurasian Management

Monitor and maintain servers, network devices, backups, and IT infrastructure.
Perform system updates, patch management, and routine maintenance activities.
Install, configure, and support PCs, laptops, printers, and other IT equipment. ...

Posted

a month ago

RCSI Management

Junior IT Support Engineer Junior IT Support Engineer

Escalate complex technical issues to senior IT personnel when necessary.
Perform user account management, including setup, access control, and password resets.
Install, configure, and maintain desktops, laptops, printers, and other IT equipment. ...

Posted

a month ago

Erudite Innovation Sdn Bhd

Technical Support (Japanese Speaker) Technical Support (Japanese Speaker)

Meticulous in maintaining site IT forecast, accrual, spending tracking, procurement/receiving process, maintaining MA, Contractors, Communication billing, asset/inventory
Should be willing to work extended hours or modified schedule to meet deadlines
Ensure performance meets stipulated KPIs/SLAs at all ...

Posted

20 days ago

DXC Technology

Technical Support Engineer (Depot) Technical Support Engineer (Depot)

Evaluate unique or complex installations or configurations and make recommendations for resolution.
Articulate clearly in writing and verbally.
Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...

Posted

a month ago

Strateq Group Of Companies