Strategically configure and manage affiliate SKUs, tracking links, and tiered commission structures while exercising rigorous control over allocated brand budgets.
Architect and drive high-impact affiliate activation strategies during peak campaign periods and live stream pushes, collaborating seamlessly with creative teams for optimal content distribution.
Define advanced target customer avatars and execute sophisticated audience setups (saved, custom, lookalike, and retargeting) for optimal and efficient media allocation.
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To prepare audit schedules and GL reconciliations, to assist in audit matters (eg: preparing and providing documents to auditors)to ensure smooth and successful audit process;
To liaise with external parties i.e. auditor, tax agents, company secretary pertaining to audit, tax and statutory matters
To prepare Borang 7(E) annually and quarterly Housing Development Accounts (H.D.A) bank report information as per KPKT requirements;
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To prepare audit schedules and GL reconciliations, to assist in audit matters (eg: preparing and providing documents to auditors)to ensure smooth and successful audit process;
To liaise with external parties i.e. auditor, tax agents, company secretary pertaining to audit, tax and statutory matters
To prepare Borang 7(E) annually and quarterly Housing Development Accounts (H.D.A) bank report information as per KPKT requirements;
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To prepare audit schedules and GL reconciliations, to assist in audit matters (eg: preparing and providing documents to auditors)to ensure smooth and successful audit process;
To liaise with external parties i.e. auditor, tax agents, company secretary pertaining to audit, tax and statutory matters
To prepare Borang 7(E) annually and quarterly Housing Development Accounts (H.D.A) bank report information as per KPKT requirements;
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To prepare audit schedules and GL reconciliations, to assist in audit matters (eg: preparing and providing documents to auditors)to ensure smooth and successful audit process;
To liaise with external parties i.e. auditor, tax agents, company secretary pertaining to audit, tax and statutory matters
To prepare Borang 7(E) annually and quarterly Housing Development Accounts (H.D.A) bank report information as per KPKT requirements;
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Collect and analyze customer business performance data (e.g. shipment sales, public agency data and point of sale) and make recommendations to utilize the business opportunities
Research and report on market/competitor/customer data and other relevant data to provide insights and support for negotiation processes
Stay connected to the source of data providers. Ensure data collection cycles for analysis occur within the timelines provided
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Strategically configure and manage affiliate SKUs, tracking links, and tiered commission structures while exercising rigorous control over allocated brand budgets.
Architect and drive high-impact affiliate activation strategies during peak campaign periods and live stream pushes, collaborating seamlessly with creative teams for optimal content distribution.
Define advanced target customer avatars and execute sophisticated audience setups (saved, custom, lookalike, and retargeting) for optimal and efficient media allocation.
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Allocation Optimization Design optimization models for inventory allocation across stores Balance constraints such as stock availability, demand, and capacity
Dashboarding and Analytics Create and maintain impactful analytics that drive business decisions across various platforms (e.g., dashboards)
Data & Collaboration Work with data stakeholders to ensure reliable data pipelines and translate business requirements into analytical solutions
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Support the development of the regional budget for tenant relations programs
Create, standardize, and maintain a central repository of Tenant Relations tools and templates, including onboarding kits, communication materials, event guides, and feedback forms
Develop and document Standard Operating Procedures (SOPs), Event and Marketing Advertising Guidelines for tenant touchpoints to ensure consistency across all malls
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Team Coaching & Development: To ensure that coaching is consistently done with team members to drive individual improvement and skill enhancement.
Critical Account Management & Investigation: To be independent and proactive in managing uncontactable, run-away, bankruptcy, dispute cases, and suspicious activity accounts, escalating or working with the Team Lead/Manager to resolve matters amicably.
Dispute & Complaint Resolution: To proactively manage potential complaints before escalation and to escalate/manage all new, problematic, or potential complaints to the appropriate manager, ensuring all cases are handled within the Turnaround Time (TAT).
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Monitor cash flow, accounts receivable, and credit risk to support effective financial management.
Provide financial insights and recommendations to support strategic decision-making.
Support the evaluation of new business opportunities, capital investments, and corporate growth initiatives, including expansion projects and potential M&A activities.
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