- Responding promptly to customer inquiries, complaints, and feedback.
3 days
300+ Senior Customer Service Executive Jobs in Malaysia | Job Vacancies | November 2026 | Ricebowl
Showing 381 jobs results for
"senior customer service executive"
- Identify and assess customer needs to ensure a high level of customer satisfaction.
30+ days
- Strictly adhere to the guidelines, protocols, and standard operating procedures during every call.
5 days
- Deliver accurate information and solutions with excellent telephone etiquette.
10 days
- Minimum SPM, Diploma or equivalent qualification.
12 days
- Close online sales based on enquiries and create payment links for customers to make payment.
17 days
- Ensure efficient escalation of priority requests/feedback toward an effective resolution.
9 days
- Maintain good customer relationships and deliver excellent customer service.
10 days
- Follow up on pending shipments and resolve delivery issues promptly
4 days
- Accurately document all customer interactions, feedback, and resolutions in the CRM system to track trends and improve service delivery.
10 days
- Serve as the primary point of contact for clients during and after the sales process.
10 days
- Follow up on customer issues and provide solutions
6 days
- Obtain and examine all relevant information to assess the validity of inquiries and to determine possible causes, and to propose appropriate solutions.
10 days
- Provide simple instructions and prompts to the AI tools.
10 days
- Maintain customer records and update account information.
19 days
- Process customer orders accurately, track shipments, and coordinate with internal teams to ensure timely delivery and installation.
26 days
- Product availability
30+ days
- Answer questions about pricing, treatment duration, location and appointment availability.
10 days
- Achieve monthly KPI targets.
30+ days
- Enhance and improve current process.
30+ days
- Proactively identify opportunities to enhance the customer experience by providing product knowledge support, guiding users through features, and offering best practice advice.
14 days
- Handle sales-related responsibilities, including facility tours, package explanation, follow-up with prospective clients, and closing bookings.
30+ days
- Gather all the faulty parts & prepare the FRU tag before shipping out to TSP/local vendor.
6 days
Customer Service Executive
- Provide updates on order status, delivery schedules, and issues.
5 days
- Handle accurate documentation and collect feedbacks / recommendations from customers.
30+ days
- Deliver prompt, accurate, and courteous service to ensure a positive customer experience.
30+ days
- Key responsibilities
30+ days
- Develop relationships with customers
9 days
- Follow up the cases, keep the promises
30+ days
- Monitor customer orders and follow up on potential delays or shortages.
19 days