Hiring! Full Time Customer Service Executive in Singapore, Earn up to SGD 3,500 - Ricebowl

Position Summary:

The Customer Service Representative is responsible for processing customer orders, handling

inquiries and ensuring timely and accurate service delivery while maintaining a positive customer

experience.

Experience:

• Min. 1-2 years of experience in customer service, order management or supply chain
• operations.
• Strong problem-solving and communication skills.
• Proficiency in English and Mandarin required to effectively communicate with Mandarin speaking stakeholders.
• Welcome WP/ PR/ Singaporeans apply.

• Enter and process customer orders accurately.
• Confirm orders with customers and provide delivery timelines.
• Track orders and ensure timely fulfillment.
• Provide updates on order status, delivery schedules, and issues.
• Resolve routine customer issues and escalate when necessary.
• Liaise with logistics, warehouse, and planning teams to support order fulfillment.
• Follow up on delivery and documentation requirements.
• Other adhoc tasks where necessary.

• Annual Leave
• Training Provided
• Medical and Hospitalisation Leave