Guide and train L1 in providing 24x7 support on EI applications and systems supported, while responsible for L2/L3 support to ensure high system availability
Troubleshoot application related issues and ensure high system availability during full operation. Performing equipment characterization, generate compliance reports and follow through with equipment vendor to ensure production equipment is able to meet minimum automation standard requirement.communication.
Master/Bachelor’s Degree in Computer Science, Computer Engineering, IT or equivalent.
...
· Respond and coordinate to enquiry, booking(s) and document(s) request on Sea freight shipments from external and internal stakeholders via emails, telephones, or fax, as required and arrange Special Accounts – requirement according to the customers SOP and attending daily reporting calls with customers.
· Registration of shipments into the forwarding system CW1 on time, accurately and accordance to compliance and SOP.
...
Develop content optimization roadmaps that improve topical authority and search performance.
Partner with Product Marketing, Brand, Web, and Content teams to optimize existing content and develop new content aligned with SEO and AI search best practices.
Recommend improvements that increase content clarity, authority, citation potential, and answer relevance.
...
Lead development of scenario analysis, provide recommendations to business that will propagate growth and provide early indication on market changes/ risk.
Build business networks between local, regional, global SCM, and Sales and Marketing to understand the demand forecasting drivers and market insights.
Continuously challenge for effective forecast model usage with relevant data analysis.
...