- Jalan Batu Maung, DIS3PLEX Free Commercial Zone Bayan Lepas Pulau Pinang Malaysia 11900
PERSOL Workforce Solutions Malaysia Hiring! Contract Logistics : Sea Freight Export (PEN) in Pulau Pinang, Earn up to MYR 2,300 - Ricebowl
Posted
14 hours ago • Closing
5 Sep 2026
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Job Description
Requirements
- Minimum 1 year of experience in: Ocean Freight Export, Sea Freight Operations, Freight Forwarding, Shipping Coordination, Logistics Operations
- Knowledge of export documentation and shipping procedures is highly preferred.
- Experience with CargoWise (CW1) or similar freight forwarding systems is an advantage.
- Proficient in Microsoft Office applications (Excel, Word, Outlook, PowerPoint).
- Strong communication and coordination skills.
- Detail-oriented with good problem-solving abilities.
- Able to work independently while managing multiple priorities in a fast-paced environment.
Responsibilities
- Coordinate export shipment bookings and respond to inquiries from customers, shipping lines, overseas offices, and internal stakeholders.
- Ensure timely and accurate registration of shipments in CargoWise (CW1) and other operational systems.
- Manage shipping documentation
- Liaise closely with shipping lines, carriers, freight forwarders, vendors, overseas offices, and customers to ensure smooth shipment execution.
- Send shipment pre-alerts and shipping updates to customers and destination offices.
- Monitor permit declarations and ensure regulatory requirements are met.
- Handle cargo irregularities, shipment exceptions, and customer escalations in a timely manner.
- Verify shipment costs, process invoices, and support billing-related inquiries.
- Ensure timely invoicing and payment collection in accordance with company policies.
- Support cargo claims, insurance claims, and dispute resolution activities when required.
- Maintain accurate shipment records and ensure compliance with customer SOPs and global operational standards.
Benefits
- Health insurance
- Professional development
- Training Provided
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