Teamwork
Troubleshoot Hardware & Software
Time Management
Motivated to make a meaningful impact within a high-performing team.
Thrive in a fast-paced
Thrive in a fast-paced
proposed driven-environment.
Work with internal departments to review workflows, identify improvement opportunities and promote the effective adoption of new technologies and digital processes.
Plan and implement system automation initiatives that improve efficiency, accuracy and process control.
Design, develop, test and implement integrations between ERP and other business applications.
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Set ticket impact, urgency and prioritizes tickets, set user perception and expectation accordingly in terms of turnaround and response time
Ensure all tickets are followed up and actioned within stipulated time-frame to avoid backlog of tickets that has exceeded KPI, including tickets assigned to individuals and support queues managed by the team
Provide technical support to user issues on products supported in a systematic and logical way.
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Identify and evaluate technology trends and evolving social behaviour that may support or impede the success of the product;
Establish a governance process that meets government, regulators, partner, and company SOP;
Oversee the innovation and improvement of all products as well as the day-to-day product activities in such a way that ensures that the products are constantly growing to suit market needs and requirement;
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Serve as the main point of contact for external regulatory authorities and internal teams on regulatory matters.
Oversee daily QC testing for physical, chemical, and microbiological parameters for raw materials, packaging materials, in-process samples, and finished products.
Establish, review, and maintain QA documentation, including Standard Operating Procedures (SOPs), Certificate of Analysis (CoA), Batch Production Records (BPR), and product specifications.
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Analyse category performance, market trends, customer preferences, and competitor activities to identify opportunities for growth and improvement within Central Mart.
Own and drive the sales, margin, and commercial performance of the Grocery and Non-Food category for Central Mart.
Develop pricing strategies that balance competitiveness, customer value, margin objectives, and market positioning.
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Analyse category performance, market trends, customer preferences, and competitor activities to identify opportunities for growth and improvement within Central Mart.
Own and drive the sales, margin, and commercial performance of the Grocery and Non-Food category for Central Mart.
Develop pricing strategies that balance competitiveness, customer value, margin objectives, and market positioning.
...
Analyse category performance, market trends, customer preferences, and competitor activities to identify opportunities for growth and improvement within Central Mart.
Own and drive the sales, margin, and commercial performance of the Grocery and Non-Food category for Central Mart.
Develop pricing strategies that balance competitiveness, customer value, margin objectives, and market positioning.
...
Analyse category performance, market trends, customer preferences, and competitor activities to identify opportunities for growth and improvement within Central Mart.
Own and drive the sales, margin, and commercial performance of the Grocery and Non-Food category for Central Mart.
Develop pricing strategies that balance competitiveness, customer value, margin objectives, and market positioning.
...