To lead discussions on high level solution design for medium to complex level enhancements, perform effort estimations for enhancements and ensure all considerations are taken for the end-to-end solutioning, to build, test, deliver the enhancements within the agreed timeframe and with quality.
AI & Innovation Initiatives: Assist in exploring practical AI use cases within governance, risk, and compliance processes while considering data quality, controls, and responsible AI practices.
Business Use Case Evaluation: assist in evaluating AI and advanced analytics use cases to identify opportunities for business value creation and operational improvements
Digital Content Creation: develop visual and multimedia content to support project communications, awareness campaigns, and change management initiatives
To identify and perform problem management to reduce re-occurring issues/incidents. Present the root cause analysis to the right stakeholders and deliver the permanent fix (where applicable) within agreed time-frames and with quality.