Implement segmentation & targeting process and ensure targeting effectiveness for sales force.
Implement, monitor and develop sales capability measurement tools. Track and share the result with leadership team and help them identify areas for capability improvement.
Develop a sales force sizing that makes the best use of available human and OPEX resources, including sizing, allocation and deployment of the sales force.
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Develop and maintain strong relationships with key market players, specifically metal roofers, steel fabricators, metal roof installers, and industrial building contractors.
Drive and achieve the monthly sales targets including developing and managing a portfolio of key accounts.
Roll out sales actions that best address customer needs and adhere to the internal processes.
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Develop and maintain strong relationships with key market players, specifically metal roofers, steel fabricators, metal roof installers, and industrial building contractors.
Drive and achieve the monthly sales targets including developing and managing a portfolio of key accounts.
Roll out sales actions that best address customer needs and adhere to the internal processes.
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Maintain and review customers’ records, including trading position limits, financial standing, and track records, to minimize contra losses and strengthen risk management within the team.
Conduct branch futures workshops and events to promote futures and commodities products to new clients.
Ensure all duties are carried out in compliance with rules and regulations set by the Securities Commission, Bursa Malaysia, Bank Negara Malaysia, and other relevant governing bodies.
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Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
Plan and manage weekly work schedules with Sales Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget
Develop and implement account plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
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Ensure accurate documentation and timely processing of service-related claims.
Coordinate exchange and replacement cases, including internal applications, stock availability checks, Sales Order (SO) and Delivery Order (DO) creation, and delivery follow-up.
Monitor case status and ensure timely completion of service requests.
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Analyze market feedback and competitor analysis including automotive industry policies, market trends, competitor information, and international automotive news and propose opportunities / improvement to strengthen market positioning.
To coordinate market research activities e.g. surveys, car clinics, test drives and analyze the results.
Strong coordination and communication with internal/external stakeholders on product planning andpricing based on long range planning, guidelines, market, and consumer needs.
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Manage stock levels efficiently by monitoring inventory, replenishing shelves, and ensuring products are displayed attractively to maximize sales and minimize stockouts.
Contribute to maintaining a clean, organized, and visually appealing store environment by arranging merchandise, tidying displays, and ensuring a pleasant shopping atmosphere for customers.
Assist in receiving and unpacking new stock deliveries, verifying quantities and condition of items, and organizing storage areas to ensure efficient stock management and accessibility.
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Display bakery items and products on shelves and counters to attract customers
Collaborate effectively with team members to achieve common goals, including assisting with stocktaking, inventory management, and daily store operations.
Handle customer complaints and resolve issues promptly and professionally, escalating complex situations to the supervisor when necessary
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Promoting Lean Manufacturing System and ensure document management system was incorporate close with ISO 9001 and ISO TS16949 requirements
Ensure the company LPS and QMS system was running smoothly with the objectives of eliminating waste and increase production productivity, product quality and equipment efficiency
Responsible to provide the necessary training to all department staff according to HOD training needs analysis
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