Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
Develops relationships within community to strengthen and expand customer base for sales opportunities.
Manages and develops relationships with key internal and external stakeholders.
...
Customer Excellence: Deliver an exceptional, educational in-store experience; handle customer inquiries, custom 3D-sizing fits, or feedback professionally.
Performance Tracking: Monitor team performance, manage roster shifts, and prepare weekly/monthly sales and stock allocation reports for the HQ Merchandiser.
Education: Minimum of a Diploma/Advanced Diploma in Business, Retail Management, or a related field (SPM holders with strong relevant retail experience are highly welcome).
...
Experience using hotel sales and reservation systems, CRM tools (optional), and standard office software (e.g., MS Office).
Proven ability to lead and guide sales teams, collaborate across departments, and work effectively in a fast-paced operational environment.
Several years of progressive sales experience in hospitality or related service industries; prior experience in a hotel or serviced residence is highly beneficial.
...