Curriculum Development: Create, update, and maintain training manuals, SOPs (Standard Operating Procedures), video tutorials, and sales playbooks.
Performance Monitoring: Assess the operational and sales performance of new partners during their first 90 days. Provide targeted coaching and refresher training to address any skill gaps.
Ongoing Support: Act as the primary point of contact for franchise partners regarding operational queries, software troubleshooting, and sales advice.
...
Follow up with customers to understand their needs, provide suitable product recommendations, and enhance overall customer experience.
Manage customer records and support CRM database updates to ensure accurate customer information for follow-up activities.
Support the planning and execution of online and offline member activities, including Member Days, VIP events, customer appreciation events, and customer engagement activities.
...
customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
Follow up with customers to understand their needs, provide suitable product recommendations, and enhance overall customer experience.
Manage customer records and support CRM database updates to ensure accurate customer information for follow-up activities.
Support the planning and execution of online and offline member activities, including Member Days, VIP events, customer appreciation events, and customer engagement activities.
...
customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
Follow up with customers to understand their needs, provide suitable product recommendations, and enhance overall customer experience.
Manage customer records and support CRM database updates to ensure accurate customer information for follow-up activities.
Support the planning and execution of online and offline member activities, including Member Days, VIP events, customer appreciation events, and customer engagement activities.
...
customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
AI Workflow Experimentation: Leverage modern AI tools (Midjourney, Canva Magic Studio, Photoshop AI) to speed up composition, image generation, and workflow.
Visual Brand Elevation: Maintain a sharp, modern visual standard across all our online touchpoints.
Marketplace & E-Commerce Visuals: Create high-converting covers, promotional banners, and campaign layouts for TikTok Shop, Shopee, Lazada, and Easy.com.my.
...
Adobe Creative Suite (Photoshop
Illustrator
InDesign)
Canva
AI tools (Midjourney
Canva Magic Studio
Photoshop AI)
Graphic Design
Multimedia
E-Commerce & Ad Sense
Print Knowledge
Follow up with customers to understand their needs, provide suitable product recommendations, and enhance overall customer experience.
Manage customer records and support CRM database updates to ensure accurate customer information for follow-up activities.
Support the planning and execution of online and offline member activities, including Member Days, VIP events, customer appreciation events, and customer engagement activities.
...
customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
AI Workflow Experimentation: Leverage modern AI tools (Midjourney, Canva Magic Studio, Photoshop AI) to speed up composition, image generation, and workflow.
Visual Brand Elevation: Maintain a sharp, modern visual standard across all our online touchpoints.
Marketplace & E-Commerce Visuals: Create high-converting covers, promotional banners, and campaign layouts for TikTok Shop, Shopee, Lazada, and Easy.com.my.
...
Adobe Creative Suite (Photoshop
Illustrator
InDesign)
Canva
AI tools (Midjourney
Canva Magic Studio
Photoshop AI)
Graphic Design
Multimedia
E-Commerce & Ad Sense
Print Knowledge
AI Workflow Experimentation: Leverage modern AI tools (Midjourney, Canva Magic Studio, Photoshop AI) to speed up composition, image generation, and workflow.
Visual Brand Elevation: Maintain a sharp, modern visual standard across all our online touchpoints.
Marketplace & E-Commerce Visuals: Create high-converting covers, promotional banners, and campaign layouts for TikTok Shop, Shopee, Lazada, and Easy.com.my.
...
Adobe Creative Suite (Photoshop
Illustrator
InDesign)
Canva
AI tools (Midjourney
Canva Magic Studio
Photoshop AI)
Graphic Design
Multimedia
E-Commerce & Ad Sense
Print Knowledge