Identifies potential new accounts and prepares and implements appropriate accounts penetration plans.
Monitor payment collections and ensure compliance with company policies.
Monitors the achievement of sales objectives with each major account and identifies and proposes plans for business development activities and implements plans for remedial action where necessary.
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Issue Resolution: Handle returns, exchanges, and basic customer complaints gracefully, escalating to management when necessary.
Maintenance: Keep the checkout area clean, organized, and fully stocked with bags and receipt paper.
We are seeking a friendly and efficient Cashier / Customer Service Representative to process customer transactions, answer inquiries, and ensure a positive, welcoming shopping experience for everyone who visits our store.
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Eco-Shop Marketing Berhad is one of Malaysia’s fastest-growing retail chains for household and essential goods, proudly serving communities nationwide. With over8,900 dedicated employees, we are committed to delivering quality products at affordable prices while creating memorable shopping experiences for our customers. We believe in building a team that is as committed to our mission as we are and we invite you to be part of our journey.
Tanggungjawab:
Beri khidmat pelanggan yang cemerlang dan jawab pertanyaan
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Promote products, communicate trade marketing programs, introduce new launches, conduct product training, and drive new customer development in line with company strategy.
Plan and manage daily, weekly, and monthly work schedules with the Sales Manager to ensure effective coverage, call quality, and frequency while staying within budget.
Achieve SFE KPIs and accurately utilize SFE/CRM systems to record daily calls, sales activities, and customer information.
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