Support QAQC Manager in certification body, audit coordination, certification activities, and departmental improvement projects.
Monitor, maintain, and manage the validity of product certifications, approvals and applicable standards to ensure continuous compliance with regulatory, certification, and customer requirements.
Control, maintain, and distribute ISO documented information, procedures, work instructions, records, and Technical Files in accordance with established document control procedures.
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Community & Social Media Management: Proactively engage with our community. Monitor, manage, and respond to customer reviews and complaints across social media channels to protect our brand reputation.
Product Optimization & Feedback: Collect prompt, accurate customer feedback. You will update our internal knowledge base and analyze this data to recommend direct improvements to the end-user experience.
Training & Compliance: Participate in developing client training programs by identifying common learning hurdles. You will also ensure compliance with service agreements and recommend accessible techniques and devices for clients requiring accommodations.
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Monitor project progress and flag potential delays, risks, or issues to the relevant stakeholders in a timely manner.
Support campaign-related tasks such as system setup coordination, testing, data checking, reporting, fulfilment tracking, and post-campaign updates where required.
Ensure project details, requirements, and client feedback are properly recorded and followed through.
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Campus Relations & Community Initiatives: Cultivate strategic relationships with universities to drive campus partnerships, career fairs, and CSR projects, while leveraging internal events to amplify our external talent brand.
Milestone Celebrations & Culture Advocacy: Engage with team members during key career milestones to celebrate their achievements, capturing their authentic stories and feedback on our company job boards.
Operational Support: Assist with ad-hoc administrative tasks and day-to-day team support as needed to keep our people and culture operations running smoothly during peak times.
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Ready to jump into a hands-on role? Join our crew working with us at TENSEVEN HITOYOSHI SDN BHD, where we run friendly food outlets that focus on tasty, consistent meals and a warm customer experience.
As a Kitchen Crew member you keep the kitchen moving, ensure food quality, and support teammates so service runs smoothly every shift.
Manage project timeline and provide guidance to team members
Stay on top of social media trends, platform formats, meme culture, and live content styles. Apply them creatively in your work.
Working in pitches, from research, campaign ideation, mood board and visuals development — from research and insight gathering to visual strategy and presentation.
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Copywriting & Content Creation: Support the preparation, setup, and optimization of content across various channels, including push notifications, EDMs, user journeys, social media, campaign landing pages, and educational articles
Data Analysis & Reporting: Support the team with assigned data analysis tasks. Prepare monthly marketing trend reports and weekly reports tracking the cost-effectiveness and efficiency of external collaborations
Budgeting & Invoicing: Manage the financial side of partnerships. Process vendor invoices and drawdowns, track monthly spend, and strictly monitor assigned budgets to prevent overspend
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