Conduct thorough root cause analysis for quality deviations and implement effective corrective and preventive actions (CAPA) to drive continuous process improvement.
Effectively implement the corrective and preventive action including customer complaints, and product non-conformance; investigate the cause of non-conformities relating to product, process and quality system.
Communicate effectively with on-site project teams, main contractors, sub-contractors, suppliers, and clients to coordinate quotation and claim matters.
To work closely with the Project Team providing cost and financial advice as well as contractual support and advice during pre-construction, construction and post construction stage.