Create engaging marketing content (in English, Chinese, and Malay) for social media platforms (e.g., Facebook, Instagram, Xiaohongshu), websites, and promotional materials.
Build and maintain relationships with key stakeholders, including schools, educational agents, and industry partners.
Represent the academy at education fairs, roadshows, and community events.
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Prepare and maintain monthly operational reports, including P&L statements and Net Trading Square Footage reports.
Provide administrative support for Store Operations, including stationery procurement, maintaining store contact records, and coordinating courier correspondence.
Prepare monthly Store Manager duty rosters and support operational planning activities.
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Digital Marketing
Brand Management
Content Creation
Market Research
Campaign Management
Social Media Strategy
Budget Management
Team Leadership
Communication Skills
Event Planning
Public Relations
Community Management
Social Media Marketing
Customer Engagement
Brand Ambassadorship
Relationship Building
Generate, review and amend questions of knowledge examination to ensure compliance with the requirement of training organization approval by CAAM, JPK and other regulatory bodies
Invigilate and mark examinations, ensuring proper exam conduct, accurate result recording, and compliance with all applicable regulatory guidelines.
Develop, review, and maintain training materials, manuals, and teaching aids to ensure instructional effectiveness and ongoing compliance with current regulatory standards and industry practices.
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Collaborate with the analytics agency, BI teams and Country Marketing Manager for data exchange, enhancement of the reporting dashboard, testing, monitoring results, and providing feedback for different analytics models to increase engagement and purchase propensity.
Execute campaigns to drive the Loyalty KPIs in conjunction with the Marketing teams, optimize setup in the system to follow the customer lifecycles including onboarding and 1st purchase, stretch spend, drive returned visits, reward and recognition, and early win-back.
Monitor, update, and secure the functionality of the CRM system and its integration with various internal and external systems/platforms.
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Generate, review and amend questions of knowledge examination to ensure compliance with the requirement of training organization approval by CAAM, EASA, JPK and other regulatory bodies
Invigilate and mark examinations, ensuring proper exam conduct, accurate result recording, and compliance with all applicable regulatory guidelines.
Develop, review, and maintain training materials, manuals, and teaching aids to ensure instructional effectiveness and ongoing compliance with current regulatory standards and industry practices.
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Ensure that all appropriate information obtained during patient interactions are entered and saved in the Patient Care Management System and program standard operation procedures (SOPs) are always adhered to and compiled with.
Responsible for the reporting of Adverse Events made aware of during interaction with patients or healthcare professionals within agreed duration
Preparing of periodic or ad hoc program reports
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Work closely with teams to address challenges and ensure timely project completion .
Review customer demand forecasts and conduct risk assessments to manage potential constraints/challenges and resolve material supply constraints to support customer requirements.
Monitor program and project activities, ensuring effective communication and facilitating on-schedule and within-budget completion.
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SZBLOOMS is Malaysia’s trusted destination for authentic, premium tableware from the UK and Europe — offering elegant designs, safe materials, and heartfelt service that make every customer proud to own and serve with style.
Provide strategic and consulting advisory to stakeholders on program approaches, delivery models, technology adoption and business transformation initiatives.
Drive end-to-end program delivery from planning and mobilisation through implementation, operational readiness and project closure.
Manage cross-functional teams comprising business, technology, operations and external partners to achieve program objectives.
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Identify and resolve discrepancies between inventory records and physical stock, troubleshoot supply chain issues, and implement cost-reduction initiatives to improve operational efficiency.
Bachelor's Degree in Supply Chain Management, Engineering, Manufacturing, Operations Management, Business Administration, or a related discipline.
Minimum 10 years of experience in Supply Chain Management, Production Planning, Materials Planning, or Project Management.
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