Perform other on and off telephone tasks including but not limited to taking messages, call transfer and hold, providing call backs and follow up calls; reporting and respond in a timely manner to ensure customer satisfaction.
Perform other on and off telephone tasks including but not limited to taking messages, call transfer and hold, providing call backs and follow up calls; reporting and respond in a timely manner to ensure customer satisfaction.
Perform other on and off telephone tasks including but not limited to taking messages, call transfer and hold, providing call backs and follow up calls; reporting and respond in a timely manner to ensure customer satisfaction.
Qualification in Supply Chain Management, Logistics, Warehouse Management, Business Administration, Industrial Engineering or a related field. See the education field above for the minimum qualification to confirm.2. 5–8 years of experience in warehouse, logistics or supply chain operations, including at least 3 years managing or supervising warehouse teams.3. Proven experience in warehouse operations, inventory control and handling customer service requirements. Direct warehouse experience is prioritized. Experience in FMCG, food manufacturing, cold chain, frozen food or food distribution is preferred, especially with similar product categories.4. Knowledge of material handling, FIFO/FEFO, product traceability and food safety standards such as HACCP and GMP. Knowledge of FSSC 22000 is preferred.5. Familiarity with cold storage and temperature-controlled warehouse operations. Experience using WMS, ERP and Microsoft Office.6. Strong team leadership, planning, problem-solving, reporting, budgeting, cost control and stakeholder communication skills.7. Professional certification in warehousing, logistics, food safety or supply chain management is an advantage.8. Mandarin proficiency is required.9. Working hours are Monday to Friday, 8:00 AM–5:00 PM. Must be available to work on Saturday or Sunday if an urgent situation arises.
Qualification in Supply Chain Management, Logistics, Warehouse Management, Business Administration, Industrial Engineering or a related field. See the education field above for the minimum qualification to confirm.2. 5–8 years of experience in warehouse, logistics or supply chain operations, including at least 3 years managing or supervising warehouse teams.3. Proven experience in warehouse operations, inventory control and handling customer service requirements. Direct warehouse experience is prioritized. Experience in FMCG, food manufacturing, cold chain, frozen food or food distribution is preferred, especially with similar product categories.4. Knowledge of material handling, FIFO/FEFO, product traceability and food safety standards such as HACCP and GMP. Knowledge of FSSC 22000 is preferred.5. Familiarity with cold storage and temperature-controlled warehouse operations. Experience using WMS, ERP and Microsoft Office.6. Strong team leadership, planning, problem-solving, reporting, budgeting, cost control and stakeholder communication skills.7. Professional certification in warehousing, logistics, food safety or supply chain management is an advantage.8. Mandarin proficiency is required.9. Working hours are Monday to Friday, 8:00 AM–5:00 PM. Must be available to work on Saturday or Sunday if an urgent situation arises.