Provide in-depth technical support and guidance on thermal management (facility water) products internally and externally to the organization.
Collaborate internally with R&D, Training, Product Management, and Technical Support teams to ensure market needs are met in alignment with company product strategies. Ensure the necessary design, technical, and marketing tools to support clients with both existing new, and upcoming products.
Minimum 10 years of experience in designing mechanical cooling systems, such as chillers, chilled water pumping and storage systems, or similar industry.
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Provide in-depth technical support and guidance on thermal management (facility water) products internally and externally to the organization.
Collaborate internally with R&D, Training, Product Management, and Technical Support teams to ensure market needs are met in alignment with company product strategies. Ensure the necessary design, technical, and marketing tools to support clients with both existing new, and upcoming products.
Minimum 10 years of experience in designing mechanical cooling systems, such as chillers, chilled water pumping and storage systems, or similar industry.
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Trend Filtering & Innovation: Look past short-term food fads to identify major shifts in consumer behavior and translate them into high-margin commercial realities.
Academic foundation in Food Science or a related technical discipline, paired with a deep, unmistakable passion for hands-on baking and culinary applications.
You possess a strong entrepreneurial spirit and are genuinely energized by high-stakes challenges. You do not just take orders from above - you bring independent ideas to the table, challenge the status quo, and treat the business function like it is your own.
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Collaborate closely with internal engineering and product teams to: Provide structured customer feedback Influence product roadmap and future development decisions
Serve as the technical front‑line in customer engagements, partnering with Sales teams in: Pre‑sales technical discussionsCustomer discovery meetings Technical qualification of opportunities
Clearly articulate product value propositions, including: Why a specific femtosecond laser, cryogenic system, control platform, cabling solution, or photonic architecture is suitable for a given use case Technical differentiators versus competing solutions
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