Demonstrated expertise in performing a wide range of automotive repairs, including engine diagnostics and repair, brake system servicing, and suspension work.
Cross-Department Collaboration: Coordinate with Sales, Accounts, and Import Operations on payment arrangements, holiday shipments, and stock deliveries.
Collaborate closely with the production and design teams to ensure client requirements are met accurately and efficiently, acting as a key liaison between customers and internal departments.
Coordinate effectively with clients and internal design teams to facilitate seamless project delivery and maintain a positive customer experience throughout the project lifecycle.
Outlet Engagement & Service Excellence: Engage regularly with outlet teams and Area Managers to communicate customer experience initiatives, reinforce service standards and follow through on the implementation.