Ensure all customers’ voice is promptly reported to dealer management
Liaise and communicate with dealer internal staff/management to ensure prompt and effective reply of Dealer Service Level Agreement (DSLA) through CRM System
Ensure customer database is updated in timely manner and protected at all times through constant monitoring
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Lead NPI coordination for new products/parts from concept, engineering sample (ES), design validation (DVT) through production validation (PVT) and mass production (MP) readiness.
Design for Manufacturability (DFM) & Engineering Review
Conduct DFM review on all new part design/drawings, identifying cost impact, yield risk, tolerance stack-up issues, and process incompatibility prior to sample build.
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New Product Introduction (NPI)
Product Development
Manufacturing Processes
Project Management
Quality Assurance
Process Improvement
Cross-functional Team Collaboration
Bill of Materials (BOM) Management
Design for Manufacturability (DFM)
Root Cause Analysis
Cost Estimation
Contract Administration
Tender Preparation
Risk Management
Budget Control
Negotiation Skills
Communication Skills
Problem Solving
Attention to Detail
Team Collaboration
Obtaining and updating knowledge of market conditions and of employer’s and competitors’ goods and services;
Providing prospective customers with information about the characteristics and functions of the products for sale, and demonstrating its use or qualities;
Quoting prices and credit terms, recording orders and arranging deliveries;
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Performing comprehensive physical stock take which to be carried out on a quarterly basis.
Prepare and finalize the stock take report upon verification of inventory variances with the relevant Heads of Services (HOS) and posting in HITS system.
Procurement Coordination
Supplier Management
Negotiation
Inventory Control
Supply Chain Management
ISO 9001:2015 Documentation
Supplier Evaluation
Microsoft Excel
Microsoft Word
Documentation Control
Import & Export Coordination
Communication
Obtaining and updating knowledge of market conditions and of employer’s and competitors’ goods and services;
Providing prospective customers with information about the characteristics and functions of the products for sale, and demonstrating its use or qualities;
Quoting prices and credit terms, recording orders and arranging deliveries;
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Obtaining and updating knowledge of market conditions and of employer’s and competitors’ goods and services;
Providing prospective customers with information about the characteristics and functions of the products for sale, and demonstrating its use or qualities;
Quoting prices and credit terms, recording orders and arranging deliveries;
...
Obtaining and updating knowledge of market conditions and of employer’s and competitors’ goods and services;
Providing prospective customers with information about the characteristics and functions of the products for sale, and demonstrating its use or qualities;
Quoting prices and credit terms, recording orders and arranging deliveries;
...
Obtaining and updating knowledge of market conditions and of employer’s and competitors’ goods and services;
Providing prospective customers with information about the characteristics and functions of the products for sale, and demonstrating its use or qualities;
Quoting prices and credit terms, recording orders and arranging deliveries;
...