Troubleshooting: Posted competency to perform investigation and technical support in relating to product complaint, production deviation & raw material quality issue. Continuous improvement to resolve product performance gaps.
New product development: Manage product development processes including technical studies, formulation development, product safety clearance, claim substantiation, and product information filing.
Product Testing & Evaluation: Capable to independently design and execute experiments: Conducting stability, performance, and sensory testing to support product development and optimization.
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Chemical Synthesis
Quality Control
Laboratory Techniques
Analytical Chemistry
Problem Solving
Attention to Detail
Research and Development
Process Optimization
Safety Procedures
Data Interpretation
Team Collaboration
Conduct and analyze market research to identify trends, competitor activities, consumer price
Achieve and exceed monthly, quarterly, and annual revenue target through effectively develop competitive sales packages
Respond promptly to customer needs and resolve issues quickly to build and maintain good & strong relationships with both existing and prospective clients by offering commercial support
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Sales
Microsoft Office
Communication
Report Writing
Negotiation
Business Development
Marketing Strategy
Sales Strategy
Sales experience
CRM (Customer Relationship Management)
Ensure compliance and execution of RDS, Key Controls and Non-Key Controls in accordance to company's Controls Framework.
Ensure timely storage of evidence on task carried out in Global Records Management System.
Explore ESSA and Continuous Improvement ideas and solutions to achieve efficiencies and effectiveness in performing tasks and assist in implementation.
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Customer Service
Sales Operations
Inventory Management
Logistics Coordination
Team Collaboration
Problem Solving
Communication Skills
Time Management
Data Entry
Adaptability
Office Administration
Scheduling
Record Keeping
Communication Skills
Time Management
Problem Solving
Customer Service
Data Entry
Organizational Skills
Attention to Detail
Teamwork
Basic IT Skills
Ensure seamless setup and operation of all technical equipment (cameras, microphones, switchers, streaming software) by conducting pre-event testing to confirm all systems are functioning optimally.
Ensure live streams meet technical standards and platform-specific requirements (e.g., TikTok, Shopee) for consistent, high-quality delivery.
Collaborate closely with the production team to plan, coordinate, and execute high-quality live streaming events and schedules.
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Deliver excellent hospitality by serving guests courteously
ensuring accurate order-taking and timely service
maintaining cleanliness and ambience
supporting operational duties
recommending menu items confidently
adhering to hygiene
grooming
safety standards
Sales Management
Customer Service
Team Leadership
Merchandising
Inventory Control
Visual Merchandising
Sales Training
Performance Management
POS Systems
Loss Prevention
Clienteling
Retail Operations
-Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws.
-Maintains and updates electronic and/or hard copy records as required.
Other duties as assigned. No cold calling required.