Maintain Customer Files : Update and manage customer files, recording all contact details and the information provided to the customer regarding their debt.
Prepare Statements : Create statements for credit departments and banks when customers do not meet payment agreements or fail to establish new ones.
Write Letters : Draft letters to inform customers about their debts and to credit agencies, insurance companies, lawyers, and employers if payment agreements are not met.
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Negotiation
Debt Recovery
Customer Service
Communication Skills
Collections
Effective Communication
Debt Collection
Problem Solving
Credit Analysis
Communication
Communication Skills
Bookkeeping
Invoicing
Accounts Payable
Accounts Receivable
Office Administration
Time Management
Attention to Detail
Problem Solving
Teamwork
Tax Preparation
Tax Compliance
Accounting Software
Client Communication
Tax Research
Audit Support
Attention to Detail
Problem Solving
Teamwork
Time Management
Administrative Support
Office Management
Scheduling
Record Keeping
Communication
Data Entry
Time Management
Problem Solving
Customer Service
Organizational Skills
Financial Auditing
Risk Assessment
Internal Controls
Compliance
Data Analysis
Problem Solving
Communication Skills
Attention to Detail
Teamwork
Time Management
Report Writing
Professional Skepticism
Prepare, organize, and maintain accounting documents, files, and records to ensure proper documentation and compliance.
Provide administrative support and assist with ad hoc accounting and finance-related assignments on a day-to-day basis.
Assist the Accounts Executive and Accounts Manager in daily and monthly accounting operations, including data entry, record maintenance, and updating financial information in Excel worksheets and Accounting Software.
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Coordinated audit, tax, and statutory compliance matters by liaising with external auditors, tax agents, regulators, and outsourced accounting service providers.
Strengthened internal controls and governance by reviewing payment approvals, maintaining finance SOPs, monitoring regulatory requirements, and improving compliance processes.
Led finance process improvements through automation, digitalisation initiatives, system enhancements, and workflow optimisation to improve efficiency and reporting quality.
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Ensure the softcopy invoice for professional fees, legal fees, processing fees, penalty, hire purchase loan, services and part charges payment are up-to-date
Prepare monthly bank reconciliation for respective bank(s)
Prepare journal entry for bank charges, cheque processing fees and get verified by Division Head.
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Support the HOD for Audit Execution & Reporting – Oversee audit processes, ensuring findings are well-documented, communicated, and implemented across the Group.
Support HOD to lead and supervise conduct audits and review team members’ audit work.
Maintain and update internal audit policies, procedures, and audit methodologies in line with best practices.
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Collaborate closely with Business Development and Project Managment teams to consolidate reporting on project milestones, sales performance, landbank utilization, and cost-teo-completion.
Monitor key metrics such as sales take-up rates, GDV realization, construction progress, and authority compliance.
Provide scenario analysis and performance forecasts for strategic land or project proposals.
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• Detail-oriented and accurate.
• Responsible and trustworthy.
• Good communication and interpersonal skills.
• Strong time management and multitasking abilities.
• Able to work under pressure in a fast-paced environment.