The Service Delivery Manager (SDM) is a critical operational role responsible for the successful delivery, maintenance, and management of CSSB's ICT Maintenance and Managed Services contracts. The SDM acts as the primary point of contact between CSSB and its clients post-award, ensuring that all contracted ICT services — including network infrastructure, server and data center maintenance, software support, and managed IT services — are delivered on time, within scope, and to the highest standard of quality.
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Administrative Excellence: Provide essential office support, including data entry, filing, document management, and calendar scheduling to ensure smooth operations.
Are you a driven, enthusiastic, and creative student looking to kickstart your career? DQ Pack' is seeking a passionate Marketing Intern to join our dynamic and collaborative team at our Seremban, Negeri Sembilan location!
Get hands-on experience, learn from industry professionals, and build a strong foundation for your future career with a leading provider of high-quality packaging solutions.
Manage schedules, budgets, assets, and overall project organization to ensure requirements and project deliverables dates are clearly communicated, understood, and executed upon.
Manage resource assignments to the project, and proactively identify resource challenges.
Actively monitor project risks and scope creep to foresee/identify potential problems and proactively identify solutions to address them in advance.
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Cross-Functional Collaboration: Liaise with the creative and production teams to suggest "data-backed" content ideas that improve organic and paid reach.
Quality Assurance (UAT): Execute checks on tracking links (UTMs), pixels, and social media API integrations before launching major marketing campaigns.
End-to-End Campaign Support: Support the planning and execution of data-driven campaigns, including preparing the logic for audience segmentation and targeting.
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