Identify and plan for talent needs and continuously upgrade the talent brought into the organization.
Direct the talent acquisition process with the goal of ensuring that the highest caliber employees are brought into the organization in a timely and effective manner.
Provide guidance, coaching and direction on internal employee relations issues according to company practice, working on corrective actions and performance evaluations.
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Plan for Success: Design a 12-month training schedule that adapts to evolving business needs. Integrate global talent development programs into regional strategies to ensure alignment and effectiveness.
Partner with Experts: Build strong relationships with external training providers to deliver world-class personal and management development opportunities.
Be a Problem-Solving Coach: Guide line managers in resolving performance challenges through tailored training and development. Leverage your expertise to address complex issues with creativity and discretion.
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Handle new business administration. Set up new employer schemes, facilitate application processing between employers, employees and insurance providers, while also updating our CRM and internal systems
Support scheme renewals. Work closely with employers and insurance providers, plus partner with customer success teams to refine processes and improve the customer experience
Own policy event administration. Process policy changes including joiners, leavers, dependents, cancellations and amendments; coordinate across internal teams and providers
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Develop budget, monitor expenses, and adjust resources allocation in order to fulfill SEAO learning needs
Maximize internal available resources (people, processes and tools) whilst sourcing external vendors/programs to enrich the total learning offerings for SEAO population
Manage the reporting and tracking of all learning initiatives, qualitatively and quantitatively, for management perusal
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We’re looking for a creative and strategic Digital Marketing / Employer Branding Manager who can elevate brand presence and attract top talent. If you’re passionate about storytelling, campaigns, and building a strong brand identity, this role is for you.
What You’ll Do
Develop and execute digital marketing and employer branding strategies.
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Maintain HR documentation, such as Employee Handbook, Standard Operating Procedures, Policies and Guidelines, Service Agreements, and Contracts of Employment.
Retain employees by upholding company's culture and values within employees.
Managing the hiring processes of the new employees (part time / full time / contract / agreement)
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Drive and support business transformation initiatives within the assigned portfolio, particularly in change management and communication efforts involving people impact.
Collaborate closely with relevant HR Centres of Excellence (COEs) to plan and lead the implementation of HR frameworks, processes and initiatives, including development planning, annual performance and salary review exercises, capability development and employee engagement programmes.
Oversee day-to-day people operations, including hiring, onboarding/offboarding, data management, reporting & analytics, employee relations and grievance handling, in collaboration with relevant HR teams.
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Employee Relations & Support: Acting as a liaison between employees and management, responding to inquiries regarding policies, and facilitating employee welfare.
Compliance & Reporting: Ensuring compliance with local labor laws (e.g., EPF, SOCSO in Malaysia), preparing HR reports, and facilitating government-related documentation.
Proficiency in administrative duties: Microsoft Office (Word, Excel, PowerPoint) and HR databases.
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