Maintain accurate employee information across HR systems and platforms, including updating employee personal details, organisational changes and movements timely to Corporate PICs.
Client Relations Provide responsive support to client inquiries and service requests. Assist in coordinating tenant improvements and space modifications. Support move-in/move-out activities and maintain positive client relationships to enhance satisfaction.
Ensure that all library equipment is in good working condition and maintain good housekeeping of the library space, such as ensuring clear labels and signages.
Establish and review operational and quality performance indicators, using data to prioritise improvement opportunities, identify trends, and support evidence-based decision-making.
Support daily operations of the branch and other branches (in the event of inadequate resources) to ensure smooth functioning which includes the following activities: