Oversee daily office operations, ensuring a smooth and efficient working environment, including managing office supplies, equipment, and vendor relationships.
Act as a primary point of contact for clients and visitors, delivering excellent customer service and addressing inquiries professionally and promptly.
Assist in the planning and execution of company events and activities, coordinating logistics, invitations, and on-site support.
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Create and maintain accurate customer master data in SAP and CRM, conduct customer credit checks, and maintain relevant financial and customer information.
Provide sales administration and customer support, including managing the Sales Department mailbox, handling customer correspondence, and administering processes such as Cross-Border Sales applications.
Completed commercial or business-related vocational training, with a minimum of 3 years of relevant experience in sales operations, sales support, order administration, or a similar role.
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Processes the new update receiving date timely in the system. Monitors the delivery plan by timely identifying deviations and proactively contacting the suppliers (producers) and planners and updating the data and quantities in the ERP system (ABS).
Executes all administrative tasks for other administrative processes part of the scope of the Production Support administration. These may include but are not limited to:- the "grow out" process - prepare shipments, such as printing and checking documents and adding samples- scanning leaf samples. Checks that all tasks are performed timely and accurately. Communicates the status timely to the stakeholders. Proactively follow up any deviations.
Support projects to improve or automate or digitize processes within and related to the department. Perform tasks such as data collection, provide information on the system, data or process or knowledge of the process or way of working. Test the new improvements. Implement agreed new ways of working.
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Processes the new update receiving date timely in the system. Monitors the delivery plan by timely identifying deviations and proactively contacting the suppliers (producers) and planners and updating the data and quantities in the ERP system (ABS).
Executes all administrative tasks for other administrative processes part of the scope of the Production Support administration. These may include but are not limited to:- the "grow out" process - prepare shipments, such as printing and checking documents and adding samples- scanning leaf samples. Checks that all tasks are performed timely and accurately. Communicates the status timely to the stakeholders. Proactively follow up any deviations.
Support projects to improve or automate or digitize processes within and related to the department. Perform tasks such as data collection, provide information on the system, data or process or knowledge of the process or way of working. Test the new improvements. Implement agreed new ways of working.
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Perform and coordinate restore activities for business‑critical systems and applications, including support during disaster recovery tests and real incidents.
Analyze backup and restore failures, identify root causes, and implement corrective and preventive measures.
Contribute to performance tuning and optimization of backup environments regarding throughput, capacity, and availability.
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