Job Overview: Online Sales Assistants are responsible for liaising with customers through online platforms (Website, Whatsapp, Instagram, Facebook, etc.) to ensure a transaction goes smoothly. Online Sales Assistants are expected to help customers choose between the company’s array of goods and services, check availability of goods, process payments and maintain a high level of customer service. Online Sales Assistants are also responsible for operating the company’s online resources such as social media accounts, online retail platforms, and website.
Responsibilities and Duties:
Deliver retail and customer service activities to optimize and exceed sales targets, profitability and customer satisfaction.
...
Review and refine personalisation strategies following implementation.
Oversee performance search and personalisation strategies that has been implemented on the website; identify "red-flag" disruptions and implement immediate corrective actions to prevent negative impact on customer experience.
Review weekly and monthly on-site keyword search reports and implement optimisation improvements (e.g., ranking, synonyms, merchandising rules) via third party search SaaS.
...
Be the main contact to liaise with eRetailer account managers on campaigns, performance and day to day operations and/or queries.
Manage and optimise the Nespresso visibility by understanding eRetailers' merchandising tools, shopper path to purchase and by designing the best activation scheme accordingly.
Work with Trade HQ team and local marketing team to ensure availability of the latest content (copy and visuals) & products according to Nespresso's brand guidelines.
...
Review and refine personalisation strategies following implementation.
Oversee performance search and personalisation strategies that has been implemented on the website; identify "red-flag" disruptions and implement immediate corrective actions to prevent negative impact on customer experience.
Review weekly and monthly on-site keyword search reports and implement optimisation improvements (e.g., ranking, synonyms, merchandising rules) via third party search SaaS.
...
Membuat pembentangan & menerangkan produk/ perkhidmatan syarikat dengan jelas dan meyakinkan.
Mengurus dan menjalankan sesi Live Hosting / siaran langsung di platform media sosial (contohnya Facebook, TikTok, Instagram) apabila diperlukan untuk tujuan promosi dan jualan.
Menyediakan sokongan selepas jualan dan memastikan tahap kepuasan pelanggan yang tinggi.
...
Oversee the execution of advertising campaigns while attending to clients’ and agencies’ requirements and ensuring good customer service and after-sales support.
Proactively identify new business opportunities through market research, networking, industry engagement, and relationship-building activities to generate advertising revenue for the company.
Collaborate closely with internal teams to identify upselling opportunities and optimise advertising performance to maximise ROI.
...
Expand your digital operations experience through website content updates, data entry and simple system documentation.
Job Summary
Love practical tech and creative content? Join our crew by working with us at Purnama Mahir Sdn Bhd, a local specialist in copier rental, sales and service that keeps offices running across Malaysia.
...
Work closely with internal marketing stakeholders, including paid media, content, design, website, SEO, and operations teams.
Test and improve campaign variables including audiences, creative angles, messaging, budgets, landing pages, offers, calls to action, and marketing funnels.
Support the development of insight-led content campaigns, including blogs, educational content, videos, webinars, customer stories, and downloadable resources.
...