Build and maintain a robust talent pipeline for critical and recurring positions, proactively identifying potential candidates before needs arise.
Oversee the onboarding process for new hires, ensuring a smooth transition and integration into the company culture and team dynamics.
Utilize Applicant Tracking Systems (ATS) and other recruitment tools to manage candidate data, track progress, and generate reports on recruitment metrics.
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Build and maintain a robust talent pipeline for critical and recurring positions, proactively identifying potential candidates before needs arise.
Oversee the onboarding process for new hires, ensuring a smooth transition and integration into the company culture and team dynamics.
Utilize Applicant Tracking Systems (ATS) and other recruitment tools to manage candidate data, track progress, and generate reports on recruitment metrics.
...
Build and maintain a robust talent pipeline for critical and recurring positions, proactively identifying potential candidates before needs arise.
Oversee the onboarding process for new hires, ensuring a smooth transition and integration into the company culture and team dynamics.
Utilize Applicant Tracking Systems (ATS) and other recruitment tools to manage candidate data, track progress, and generate reports on recruitment metrics.
...
Build and maintain a robust talent pipeline for critical and recurring positions, proactively identifying potential candidates before needs arise.
Oversee the onboarding process for new hires, ensuring a smooth transition and integration into the company culture and team dynamics.
Utilize Applicant Tracking Systems (ATS) and other recruitment tools to manage candidate data, track progress, and generate reports on recruitment metrics.
...
Build and maintain a robust talent pipeline for critical and recurring positions, proactively identifying potential candidates before needs arise.
Oversee the onboarding process for new hires, ensuring a smooth transition and integration into the company culture and team dynamics.
Utilize Applicant Tracking Systems (ATS) and other recruitment tools to manage candidate data, track progress, and generate reports on recruitment metrics.
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Oversee and manage HR administrative functions, including employee onboarding, offboarding, maintaining accurate employee records, and ensuring compliance with labor laws and company policies.
Support the HR Manager in developing and executing HR initiatives, such as performance management, employee engagement, and training and development programs.
Provide comprehensive administrative support to the management team, including scheduling meetings, managing calendars, preparing correspondence, and organizing company events.
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Lead and Develop the Team: Set objectives, manage performance, coach team members, plan capacity, and foster a culture of accountability, collaboration, and continuous improvement.
Operational Performance and Quality: At least 5 years' experience in merchant operations, onboarding, sales operations, or process improvement, with experience managing SLA, quality, productivity, and activation targets.
Product and Process Enhancement: Proven ability to design scalable processes, improve operational efficiency, implement automation, and use Salesforce, data, and AI-enabled tools to support decision-making.
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Foster effective collaboration within regional and global HR networks to understand pain points, proactively contribute in proposing solutions, and work closely with relevant teams on their implementation. Consistent and high-quality service deliveries are expected in this senior role
Execute system data maintenance and business process activities in support of P&C business processes when necessary, especially if they are required by critical projects. Build, support, and guide appropriate process execution, ensuring all HR processes comply with statutory and audit requirements
Mandatory 3 or more years of project management experience in the HR field
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Supports Global HR Centers of Excellence in system maintenance activities
Advise HR and business partners on global HR systems and processes, and support the embedding of the new ways of working. Actively participate in the development and implementation of continuous improvement initiatives
Provide guidance and advisory to first level support teams
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Drive supplier adoption of procurement technologies and self-service tools such as Ariba and other digital procurement platforms to improve transaction efficiency.
Conduct supplier data quality reviews and validation checks to ensure accurate supplier master records and compliance with internal controls and policies
Collaborate with Procurement Operations, Accounts Payable, Vendor Master, Compliance, and Business Stakeholders to resolve supplier issues and streamline onboarding processes.
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Be up to date on processes, own the knowledge development on processes, and contribute to the update of relevant documentations (SWIs, SOP, GWIs). Update SWIs and local SOP documentation. Participating in project activities as required
Display high integrity on the job and comply with the Roche guidelines, including data privacy rules and regulations. Ensure consistent and reliable service delivery for customers serviced. Implement processes and initiatives to ensure continuous improvement as well as service enhancement.
Align service delivery and quality with overarching objectives of the global HR Support Solutions organization. Manage service quality expectations and address customer concerns
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Want to grow a sales career that actually matters? Working with us at Yours Earning Group Sdn Bhd means helping everyday Malaysians access clearer financial choices while you build real client relationships.
As a Sales Executive you will be the builder of our client base, creating repeatable sales motion and scaling outreach to bring more customers into our services.