Create effort estimates, solution plans, cost models, and migration roadmaps to support client objectives.
Collaborate with cross-functional teams to ensure seamless integration, security, compliance, and operational readiness throughout the migration lifecycle.
Evaluate and recommend migration tools, automation approaches, and best practices to accelerate delivery and minimise business disruption.
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(c) Monitors customer support for technical solutions implemented and alerts the field sales to potential customer satisfaction threats or competitor activity
(d) Creates documentations and technical knowledge transfer to customers
(e) Provides expert advice on technical proof-of-concepts evaluation
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Create/maintaining an updated HR Knowledge database; a common repository for HR policies, Standard Operating Procedures (SOPs), letter templates, forms and tools to promote operational consistency.
Monitor regulatory changes and assess policy implications.
Coordinate with Legal, Risk, and Audit teams to ensure compliance.
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