Collaborate with other DIS Units, other Functions, and third parties in annual security posture assessment exercise to ensure closure for all security gaps discovered by the respective custodians within the committed timeline.
Communicates with stakeholders for projected business growth to ensure the network is operating at optimum performance for the business.
Establishes Level 2 maintenance and support contract with network and security vendors that incorporates service level and scheduled maintenance to maximize the availability, reliability and integrity of the apps.
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Basic understanding of network fundamentals
including TCP/IP
routing
switching
VLAN
DNS
and DHCP. Exposure to network devices such as switches
routers
and firewalls.
Analyse and determine the root causes of network incidents, implementing solutions, permanent corrective measures, and improvements to boost network reliability.
Attends in-person meetings with clients to analyse, troubleshoot, and diagnose hardware problems.
Follows standard procedures for properly escalating unresolved issues to the appropriate internal teams.
...
Assist in the deployment and integration of new network infrastructure and technologies.
Respond to network-related incidents and service requests promptly, escalating unresolved issues to higherlevel support as necessary. This may include providing support during weekends, after office hours, and on public holidays, supporting other rail lines and support server, data center, electronic access control matters on ad hoc basis.
Maintain accurate records of network assets, configurations, and changes.
...
Solution Design: Apply technical expertise to design innovative network solutions that align with the organization's strategic objectives.
Network Deployment: Design and deploy enterprise-grade LAN, WAN, SDWAN, and wireless network infrastructure, including servers, routers, switches, hubs, UPS systems, and associated hardware.
Technology Research: Conduct ongoing research on network products, services, protocols, and emerging standards to remain current with industry developments.
...
Willing to do onsite troubleshooting (incl. some weekends/holidays)
Thinkers, problem-solvers, sales people, techies — but most of all jugglers: people who are excited by a variety of different challenges and who work well independently. If that's you, InNET is where your career grows.
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To support PSL to oversee the design, build and run of Connectivity based on Cisco, Bluecoat and Palo Alto technologies.
To support PSL in increasing the usage of Network automation on the infrastructure in APAC.
To support the APAC/Central CyberSecurity team in establishing and enforcing security protocols, policies, and procedures to safeguard system integrity and protect against cyber threats. This includes all CyberSecurity driven infrastructure deployments and enhancements in APAC.
...
Collaborate to design, build, and support all networks required for Vantage Corporate, Security Management Systems, Building Management Systems, and other needs as defined by the business, including creation/updating of all supporting documentation
Create, implement, and support standard processes and procedures to support Service Level Agreements to both Vantage business partners and Vantage customers for network uptime, reliability, service, and performance
Assist in the specification, ordering, purchasing, asset-tracking, and inventory of network-related equipment/supplies/software
...
To support PSL to oversee the design, build and run of Connectivity based on Cisco, Bluecoat and Palo Alto technologies.
To support PSL in increasing the usage of Network automation on the infrastructure in APAC.
To support the APAC/Central CyberSecurity team in establishing and enforcing security protocols, policies, and procedures to safeguard system integrity and protect against cyber threats. This includes all CyberSecurity driven infrastructure deployments and enhancements in APAC.
...
Act as the technical lead for network-related incidents, problems, changes, and service requests, ensuring proper coordination, escalation, documentation, and closure.
Collaborate with server, cloud, desktop, cybersecurity, application, and other ICT teams, as well as external vendors and service providers, to ensure seamless integration and delivery of network infrastructure services.
Lead troubleshooting and resolution of network equipment and connectivity issues involving routers, switches, wireless access points, firewalls, WAN links, VPNs, and other network components to minimise business impact and downtime.
...