Assist in the deployment and integration of new network infrastructure and technologies.
Respond to network-related incidents and service requests promptly, escalating unresolved issues to higherlevel support as necessary. This may include providing support during weekends, after office hours, and on public holidays, supporting other rail lines and support server, data center, electronic access control matters on ad hoc basis.
Maintain accurate records of network assets, configurations, and changes.
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Solution Design: Apply technical expertise to design innovative network solutions that align with the organization's strategic objectives.
Network Deployment: Design and deploy enterprise-grade LAN, WAN, SDWAN, and wireless network infrastructure, including servers, routers, switches, hubs, UPS systems, and associated hardware.
Technology Research: Conduct ongoing research on network products, services, protocols, and emerging standards to remain current with industry developments.
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Collaborate to design, build, and support all networks required for Vantage Corporate, Security Management Systems, Building Management Systems, and other needs as defined by the business, including creation/updating of all supporting documentation
Create, implement, and support standard processes and procedures to support Service Level Agreements to both Vantage business partners and Vantage customers for network uptime, reliability, service, and performance
Assist in the specification, ordering, purchasing, asset-tracking, and inventory of network-related equipment/supplies/software
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