Act as the technical lead for network-related incidents, problems, changes, and service requests, ensuring proper coordination, escalation, documentation, and closure.
Collaborate with server, cloud, desktop, cybersecurity, application, and other ICT teams, as well as external vendors and service providers, to ensure seamless integration and delivery of network infrastructure services.
Lead troubleshooting and resolution of network equipment and connectivity issues involving routers, switches, wireless access points, firewalls, WAN links, VPNs, and other network components to minimise business impact and downtime.
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To support PSL to oversee the design, build and run of Connectivity based on Cisco, Bluecoat and Palo Alto technologies.
To support PSL in increasing the usage of Network automation on the infrastructure in APAC.
To support the APAC/Central CyberSecurity team in establishing and enforcing security protocols, policies, and procedures to safeguard system integrity and protect against cyber threats. This includes all CyberSecurity driven infrastructure deployments and enhancements in APAC.
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Willing to do onsite troubleshooting (incl. some weekends/holidays)
Thinkers, problem-solvers, sales people, techies — but most of all jugglers: people who are excited by a variety of different challenges and who work well independently. If that's you, InNET is where your career grows.
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To support PSL to oversee the design, build and run of Connectivity based on Cisco, Bluecoat and Palo Alto technologies.
To support PSL in increasing the usage of Network automation on the infrastructure in APAC.
To support the APAC/Central CyberSecurity team in establishing and enforcing security protocols, policies, and procedures to safeguard system integrity and protect against cyber threats. This includes all CyberSecurity driven infrastructure deployments and enhancements in APAC.
...
Thinkers, problem-solvers, sales people, techies — but most of all jugglers: people who are excited by a variety of different challenges and who work well independently. If that's you, InNET is where your career grows.
...
Develop network designs, including IPv4 and IPv6 arrangements, and coordinate with relevant parties to ensure project completion within the specified timeline.
Ensure that IP access network capacity is managed efficiently to prevent any issues with service delivery to customers.
Develop and execute project work plans, and make revisions as necessary to meet changing requirements.
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Collaborate to design, build, and support all networks required for Vantage Corporate, Security Management Systems, Building Management Systems, and other needs as defined by the business, including creation/updating of all supporting documentation
Create, implement, and support standard processes and procedures to support Service Level Agreements to both Vantage business partners and Vantage customers for network uptime, reliability, service, and performance
Assist in the specification, ordering, purchasing, asset-tracking, and inventory of network-related equipment/supplies/software
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Manage day to day data centre service delivery with oversight on DC deliveries. Manage the service providers SLA in terms of service request. Monitoring of service level performance in accordance with contractual requirements. Analysis of data centre infrastructure components and capacity planning for future projects/growth
· Data Centre Services Management. Manage day to day data centre service delivery with oversight on vendor’s deliveries. Monitor the health of systems or platform solutions. Analysis of data centre infrastructure components and capacity planning for future projects/growth. Work with the infrastructure teams to ensure 100% system uptime and availability. Analyse and execute improvement plans. Regularly review the service provider’s compliance to policies. Participate in planning exercises for Data Centre related matters.
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Support & Operations: Provide basic troubleshooting for connectivity, install software/OS, handle patching, and assist with physical hardware setups (cabling, racking).
Networking & Servers: Learn fundamental network configurations, switch/router checks, basic Linux/Windows server administration, and virtualization concepts.
Security & Backups: Understand essential IT security practices (MFA, passwords, compliance) and assist with backup verification tests.
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You will innovate through GAI and automation: Develop and implement automated workflows, MCPs, and custom scripts to automate or "agentify" security tasks, reducing manual overhead and improving response times.
Bachelors Degree in Information Security, Cybersecurity or a relevant field
Implement and maintain network-based cybersecurity solutions to enhance the security of network
Support the deployment, configuration and tuning of security technologies such as firewalls, intrusion detection/prevention systems and secure access platforms
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