Language: Fluency in Mandarin & English (spoken & written) is required.
Experience: Prior experience in Customer Service, Call Centers, or BPO is a plus. Candidates with 6 months of experience and strong Mandarin skills are welcome to apply.
Skills: Strong communication and active listening abilities.
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Tax & Statutory Compliance: Ensure 100% compliance with local payroll tax filing, social security contributions, and pension reporting through secure data handling and administration.
Continuous Improvement Mindset: Proactively identify process enhancements to streamline payroll cycles, reduce manual adjustments, and improve cost efficiency.
Knowledge Management: Maintain and enhance payroll operational documentation, including SOPs, country-specific tax rules, and FAQs, ensuring they reflect current best practices.
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Market research: Audit what other coworking spaces are doing. You’ll help us brainstorm ways to stay ahead of the competition.
Event support: Join us at our community events! You’ll have hands-on experience with the event setup and capture "live" updates for our social media.
Campaign planning: Participate in team brainstorming sessions. Learn to coordinate social media, email marketing, and events to work together as one cohesive strategy.
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Performs other relevant support activities as and when required (e.g. support in validating/ performing data analysis/testing which contributes to the reporting to affiliates/ Compliance Projects )
Escalates issues to superior/RSS Line Manager (where required)
Engages in networking with colleagues from other business functions when required to
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· Verify and reconcile Purchase Orders (POs), Delivery Orders (DOs) and supplier invoices to ensure accuracy and completeness prior to payment processing.
· Coordinate procurement activities with subcontractors, suppliers and internal stakeholders to ensure uninterrupted production and project execution.
· Source, evaluate and negotiate with suppliers to secure competitive pricing, favorable commercial terms, delivery schedules and service agreements while maintaining cost efficiency and quality standards.
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Process journal entries efficiently while maintaining proper documentation for all accounting transactions in accordance with internal policies and statutory requirements.
Assist in budgeting exercises, monitor cash flow positions, and contribute to financial analysis efforts that support strategic planning initiatives across the business.
Liaise effectively with external auditors, tax agents, company secretaries, and regulatory authorities to facilitate smooth audits, tax filings, and compliance with statutory obligations.
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Exceptional customer service skills with the ability to empathize with customers and efficiently resolve issues.
Effective communication skills, both verbal and written are necessary, with the ability to convey technical information to non-technical users in multiple languages.
Keen interest in continual learning and professional development.
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Maintain and implement charges in schedule agreements in alignment wih end customer; quantity increase/decrease, postponement or scheduling agreement delivery date change
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We are seeking a highly professional, discreet, and proactive Senior Executive Secretary / Personal Assistant to provide dedicated support to the Executive Director, Human Resources & Administration for a listed company.