Cooperates with cross-functional teams to collect and unify artwork materials (manuscripts, graphics, design files and other relevant content).
Handles project cancellation, distribution, re-distribution and rollback.
Cooperates with printing suppliers, design agencies and other third-party vendors to collect and sort out external artwork requirements (printing specifications, design files, digital proofs, inquiries, pending tasks, etc.).
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Review design packages (electrical, mechanical, controls) and ensure production teams fully understand the build requirements.
Conduct build readiness reviews with production, quality, HSE, and supply chain teams to ensure all materials, drawings, jigs, and procedures are released before production start.
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Support team members (e.g., leading by example or coaching) with ensuring a great guest experience that values guests’ time, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs.
Interact with and assess guests’ unique needs to provide customized, effective purchase and return solutions and support.
Provide technical product education by articulating the value and benefit of the product.
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