Hands-on Problem Solving: Provide technical foresight, resolve engine and powerplant technical bottlenecks, and maintain high engineering quality standards.
Manage the full lifecycle of contractor and vendor performance across Singapore, including sourcing, procurement, contract award, and ongoing quality inspections
Go-To-Market (GTM) Leadership: Architect GTM launches for major brokerage product rollouts, new asset classes, trading tool upgrades, and corporate milestones to maximize both market buzz and funded account activations.
Lead automation, problem management, root cause analysis (RCA), and operational excellence initiatives to improve service quality and reduce operational risk.
Business Intelligence & Analysis: Deep-dive into customer behavior, business performance, and operational metrics to identify growth opportunities and potential risks.
Group Social Strategy & Governance: Define and execute the master social media strategy for BIT Group, ensuring distinct positioning and tailored narratives for individual business units.
Manage MY and SG ECAs, including partner relationships, Service level agreement performance, compliance, placement strategies and late-stage recovery tactics.