Design and implement RAG pipelines and LLM application workflows (prompting, retrieval, tool calling, agents), and expose them as reliable, scalable services.
Deliver exceptional customer service by actively listening to users' needs, addressing concerns, and ensuring user satisfaction throughout the support process.
Maintain constant monitoring of the site by utilizing our Building Management System and other available systems, as well as conducting walkthroughs on a regular basis
Monitor and optimise cloud platforms to meet availability, performance and service-level requirements while improving resource utilisation and managing cloud costs through efficient provisioning and right-sizing.