Manage and process RFQs and Sales Orders, provide competitive quotations, and follow up effectively to secure orders.
Monitor and resolve customer complaints and delivery issues in collaboration with relevant teams to ensure customer satisfaction and timely order fulfilment
Maintain accurate customer data, track opportunities, and generate reports using CRM and ERP systems...
Quality Assurance
Process Improvement
Statistical Process Control
Root Cause Analysis
Data Analysis
Problem Solving
Lean Manufacturing
Six Sigma
Quality Management Systems
Auditing
Technical Documentation
Attention to Detail
Develops working knowledge of industry regulations, restrictions and laws and ensures service department adheres to all regulations
To plan monthly servicing schedule, collect reporting and bill customer on time
Regularly audits work being done and customer service being provided to ensure all standards are met and that repair work is carried out effectively, correctly and thoroughly...
Material Submission: Prepare and submit material approval forms (MAT), ensuring all pipes, fittings, valves, and equipment comply with project specifications and local standards (such as SPAN/JKR guidelines).
Site Execution & Supervision
Progress Tracking: Oversee day-to-day site installation progress against the master construction schedule, ensuring milestones are met....
Analyse and determine the root causes of network incidents, implementing solutions, permanent corrective measures, and improvements to boost network reliability.
Attends in-person meetings with clients to analyse, troubleshoot, and diagnose hardware problems.
Follows standard procedures for properly escalating unresolved issues to the appropriate internal teams....
Analyse and determine the root causes of network incidents, implementing solutions, permanent corrective measures, and improvements to boost network reliability.
Attends in-person meetings with clients to analyse, troubleshoot, and diagnose hardware problems.
Follows standard procedures for properly escalating unresolved issues to the appropriate internal teams....