Prepare and publish job postings based on a detailed understanding of the position requirements and implement recruitment strategy as per the first briefing conversation with the HM.
Screen and create longlists/shortlist of candidates, proactively monitors pipeline of candidates and propose measures to increase quantity, improve quality and apply sourcing strategy where required as per recruitment strategy aligned during the recruitment briefing with HM.
Organize and ensure testing of candidates such as onsite case studies, online tests, participation in assessments, background checks etc.
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Record Validation: Record and validate operational details (e.g., cargo information) to support smooth workflows and compliance requirements.
Quality Control: Review and verify completed work to ensure accuracy, consistency, and adherence to quality standards.
Proactive Communication: Communicate proactively with country operations and internal teams, providing updates and resolving inquiries professionally.
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We are seeking a detail-oriented and proactive Experienced Customer Service Representative (Rotational Shift) to join our team based in Bayan Lepas, Penang.
Customer Relationship Management: Develop and maintain effective and professional relationships with customers.
Record Validation: Record and validate operational details (e.g., cargo information) to support smooth workflows and compliance requirements.
Quality Control: Review and verify completed work to ensure accuracy, consistency, and adherence to quality standards.
Proactive Communication: Communicate proactively with country operations and internal teams, providing updates and resolving inquiries professionally.
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Set-up procedure, buy-off and qualification of new process / equipment together with equipment engineer. Ensure process meeting required quality & standard; maintain/ update process documentation, including work instructions, control plans, material specifications, FMEA, SPACE etc. in accordance to ISO 14001 and IATF standard.
Lead problem solving or troubleshooting - able to perform data mining with statistical tools eg. Minitab, JMP and able to use various methodology tools alike IS/IS-NOT, WHY-WHY… etc; in root-cause investigation. Able to implement effective preventive & corrective action (poka-yoke, lean concept).
Understanding of material characterization (PL, XRD, Defect density, 4-point probe, SIMS, SEM/TEM etc.) and the application for epitaxy process output. Makes necessary adjustments to the growth machine recipes to maintain growth parameters within the specified limits. Yield Monitoring and Improvement by performing and reporting failure analysis for all the process and equipment
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Managing people and recognize the good behavior / practice to encourage the good manufacturing practice. Conduct root cause analysis using methodologies such as 8D, 5 Why, Fishbone, FMEA.
Lead Lean, Six Sigma, and Operational Excellence projects.
Lead a group of shift Supervisor to ensure compliance with EHS, quality, and operational standards.
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Transfer and start-up of new equipment, set-up procudure,hook-up, buy-off and qualification of new equipment together with process engineer as team, ensure processes and equipment are compliance to EHS policy.
Perform continuous improvement to identify equipment development potential, and support development activities, perform technical alignment in global technical discussion.
Potential to lead a group of technicians in trouble shooting and preventive maintenance of equipment, carry out PM activities and life span studies to establish Preventive Maintenance standard and specification.
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Ad hoc Tasks & Quotation Sourcing: Assist with other tasks as needed, such as finding prices and quotes for equipment.
Currently pursuing or recently completed a Diploma or Bachelor's Degree in Engineering, Operations Management, Manufacturing, Mechanical Engineering, or a related field.
Detail-oriented and good at following instructions.
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Responsible on the project execution to ensure smooth progress and achieve target date of completion.
Manage the approved of work programme, review of drawings and daily monitoring of site progress and able to solve issues which may cause delay to project.
Preparation of weekly/monthly progress reports, method statement, work programme and progress claim for submission to client.
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