Serve as the liaison for all facilities management services, inclusive but not limited to; janitorial, pest control, M&E, landscape, waste management, space planning, transportation, and project development services.
Investigate serious plant incidents and ascertain that corrective and preventive actions are taken immediately to avoid any interruptions to operation and business services. Ensure risk mitigation plans and measures are in place.
Coordinate and confer with Facility Manager & site team which associates on all matters arising from Operation and Maintenance of the site.
...
Develop, validate and implement innovative solutions through the utilization of engineering principles.
Develop, evaluate and implement Standard Operating Procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems.
Conducts feasibility, cost, optimization, stress, fluids, and thermal analyses.
...
Information Management: Respond to information requests, retrieve relevant files, and maintain organized documentation.
Quality Assurance: Review completed work to ensure data accuracy and compliance with company standards.
Stakeholder Communication: Proactively communicate with customers, agents, and internal stakeholders via email regarding shipment status and requirements.
...
Prepare and publish job postings based on a detailed understanding of the position requirements and implement recruitment strategy as per the first briefing conversation with the HM.
Screen and create longlists/shortlist of candidates, proactively monitors pipeline of candidates and propose measures to increase quantity, improve quality and apply sourcing strategy where required as per recruitment strategy aligned during the recruitment briefing with HM.
Organize and ensure testing of candidates such as onsite case studies, online tests, participation in assessments, background checks etc.
...
Record Validation: Record and validate operational details (e.g., cargo information) to support smooth workflows and compliance requirements.
Quality Control: Review and verify completed work to ensure accuracy, consistency, and adherence to quality standards.
Proactive Communication: Communicate proactively with country operations and internal teams, providing updates and resolving inquiries professionally.
...
We are seeking a detail-oriented and proactive Experienced Customer Service Representative (Rotational Shift) to join our team based in Bayan Lepas, Penang.
Customer Relationship Management: Develop and maintain effective and professional relationships with customers.