Champion Operational Excellence: Streamline sales processes, ensure accurate forecasting/budgeting, and track performance metrics to keep the team operating at peak efficiency.
Market Intelligence & Collaboration: Keep a pulse on competitor moves and market trends to pivot strategies. You'll partner closely with internal tech and operations teams to guarantee seamless delivery of solutions to your clients.
The Experience: 5 to 7 years in B2B sales, with at least 2 to 3 years directly managing or leading a sales team. (Experience in the technology, SaaS, or software solutions space is highly preferred!)
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Identify and test new digital marketing channels, automation tools, analytics platforms, and AI-powered marketing technologies.
Research market trends, competitor activities, customer needs, and emerging AI adoption trends in Singapore and regional markets.
Create and manage campaign content, including landing pages, email campaigns, social media posts, product messaging, case studies, presentations, and campaign decks.
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Key Account Management - build and maintain strong, long-term relationships with senior decision-makers across the coal & coke value chain.
Manage the full client lifecycle where needs assessment, proposal/tender preparation, negotiation, contract management, and ongoing service delivery oversight.
Ensure high client satisfaction, retention, and expansion of services (e.g., from basic sampling to full quality analysis or mechanical sampling system support).
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Support employee movement activities including hires, job changes, internal transfers, resignations, and terminations.
Monitor and follow up on payroll‑related aging items such as job changes, terminations, and expiring contracts to ensure timely processing before Payroll integration is cut off.
Perform OCR validation and other periodic checks to support payroll and downstream accuracy.
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Establish the department’s scope of service and objectives in alignment with the hospital’s mission, vision, and goals.
Develop and manage departmental budgets, including CAPEX and OPEX.
Manage department operations, monitor the performance of hospital systems and equipment, and ensure they remain in good and optimal working condition.
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Ability to coach themselves and others through change by using various forums to engage and solicit constructive feedback. Displays the ability to transform feedback into efficiencies and knowledge
Leading a team and monitor team processing to ensure accuracy, timely execution and in compliance with accounting principles.
Contact point for Locations for any escalation for all R2R operational activities by providing solution to location promptly to resolve the issues and making sure that services provide are meeting service levels and quality.
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Key Account Management - build and maintain strong, long-term relationships with senior decision-makers across the coal & coke value chain.
Manage the full client lifecycle where needs assessment, proposal/tender preparation, negotiation, contract management, and ongoing service delivery oversight.
Ensure high client satisfaction, retention, and expansion of services (e.g., from basic sampling to full quality analysis or mechanical sampling system support).
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Identify the short-term business needs and objectives of key customers and develop/sell proactive business solutions across the full demand/supply chain
Manage annual negotiations, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins
Manage and monitor 5P execution performance (availability, pricing, share of shelf, etc.) and ensure issues are quickly resolved by the team
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The advertising campaign workflow involves client outreach, proposal submission, registration, planning routes and timelines, preparing contracts and budgets, managing approvals, overseeing printing and installation, ensuring proper invoicing and payments, and finally delivering completion certificates, ensuring all tasks are executed efficiently from initiation to final delivery.
Should there be any other unforeseeable advertising related issues, the sales employee must investigate, develop solutions/recommendations, and resolve the matter (with the knowledge of the immediate superior).
Assist immediate superior with all advertising sales matters/documentation.
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Project coaching and enablement: Coach project owners and teams in applying structured improvement methods in a practical manner, helping them define problems, understand root causes, test solutions and demonstrate measurable outcomes.
Improvement community support: Support the development of an internal improvement community by encouraging knowledge sharing, peer learning, recognition of good practices and consistent use of OE tools.
OE materials and knowledge management: Maintain OE playbooks, training content, templates, project examples and communication materials so that improvement practices are easy to understand, easy to access and easy to apply.
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