This is an efficient processor, who with guidance and directions can meet demands of multiple, repetitive HR processes, tasks and inquiries.
The role has strong customer service focus while supporting employees and managers in resolution of their HR matters via supporting tools and processes and by effectively navigating customers towards solutions.
This role is guided and supported by Global HR Services peers and SME's as well as management and provides great insight into operational HR work for the candidate who is passionate about transactional HR work.
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Manage and process monthly payroll, ensuring accurate salary payments, allowances, overtime claims, statutory contributions, and other related payroll matters in a timely manner.
Managing day-to-day operations of the HR function and duties (industrial relations & employee relations).
Handle employee issues like counselling, grievance handling, investigation and enquiry.
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Payroll & Compensation: Administer monthly payroll, allowances, and statutory contributions (EPF, SOCSO, EIS, HRDF).
Training & Development: Work closely with HODs to identify training needs, coordinate in organize training courses, and ensure compliance with HRDC requirements (e.g. Grant approval, claim submission, etc.).
Employee Relations: Assist in grievances handling, disciplinary proceedings, and foster positive workplace culture.
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Evaluation and Reporting: Assess the effectiveness of training programs through feedback, assessments, and performance metrics; provide reports to management with recommendations for improvement.
Talent Development: Support career development initiatives, succession planning, and talent management strategies.
Compliance and Record-Keeping: Maintain accurate training records and ensure compliance with relevant regulations and standards.
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Evaluation and Reporting: Assess the effectiveness of training programs through feedback, assessments, and performance metrics; provide reports to management with recommendations for improvement.
Talent Development: Support career development initiatives, succession planning, and talent management strategies.
Compliance and Record-Keeping: Maintain accurate training records and ensure compliance with relevant regulations and standards.
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You will be responsible for bringing opportunities to Brotani, managing clients, coordinating events and creating moments that people want to talk about.
• Manage event and catering enquiries from first contact through to completion.
• Respond to enquiries, understand client requirements and prepare quotations and proposals.
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